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“Not great”

Hook and Ladder Waterford
Ranked #21 of 187 Restaurants in Waterford
Certificate of Excellence
Price range: US$1 - US$10
More restaurant details
Restaurant details
Dining options: Breakfast
Description: The idea behind cafehome is to showcase a number of various store concepts under the one brand, with each individual concept retaining its own individual ethos and style.The first of these concepts is Hook & Ladder, where we’ve created a unique atmosphere with expertly trained staff, showcasing a broad range of Irish artisan foods, plus a range of furniture and accessories. One truly unique aspect to Hook & Ladder is that all the café fittings – from the cutlery & crockery, to the seats you sit on – are available for purchase.
Reviewed 6 April 2018 via mobile

Went here for breakfast,service was very slow,food average and the latte was terrible.The cup should have contained a boil warning, as it was still too hot to consume even after 15 minutes.

Thank Richie I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 36 of 248 reviews

Reviewed 3 April 2018 via mobile

Had Afternoon Tea in Hook and Ladder with Friends from work Today I would highly recommend a visit . I have been to Afternoon Tea in other venues around Waterford but this has been the best yet. Scones, sandwiches and cakes all delicious. Martina and all the staff were so friendly and attentive. Will definitely be back .

3  Thank Olive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018 via mobile

I have been here many times mainly for the breakfast menu served until 12.. The bla breakfast or even full breakfast are my favorites. Great staff always very friendly and helpful. You can sit back and relax here and not feel you are being rushed out after eating. Also no problem changing few things on the menu if you don’t eat certain things. Also a friend of mine is always worried about gluten free options but this wasn’t an issue.

3  Thank SarahCF28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Great Cafe, slightly odd location but good and service hits the spot , good ingredients, served with imagination. A solid lunch option and better still for Sunday brunch

3  Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

Having previously had a positive experience in H&L Limerick I called to H&L Waterford with my mam with high expectations. However we were left standing at the door to be seated (out of eye line of the waiting staff) for a number of minutes, we were then eventually shown to our table and left sitting with menus (no cutlery, water anything). It was lunch time but the restaurant was by no means at full capacity. We sat for at least 10-15 minutes with menus in front of us, our drinks order had not even been taken yet. I tried to catch the attention of one of the many memebers of staff on the floor unsucessfully. As we got up to leave still hunrgy and now annoyed we were thanked for coming in by the memeber of staff who had shown us to our seat and subsequently forgotten about us??!! Very poor service! System and staff training need thought and revision.

1  Thank Jennifer D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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