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Traveller rating
516
84
31
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All reviews pier bar reginalds tower the river bar manager fab hotel leisure centre staff were so friendly from start to finish fabulous stay last weekend stayed here for nights highly recommend this hotel function room bar food top class afternoon tea following morning
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205 - 210 of 663 reviews
Reviewed 10 October 2021

Myself and my fiance stayed here for 2 nights this weekend and we loved every bit of it. The food in the hobson restaurant was absolute fantastic on our first night, the staff were so friendly and welcoming throughout the whole weekend. The hotel itself had live music on both nights and there was a great atmosphere,you really felt like you were on holidays.
Also because we had just gotten engaged on Friday and told the reception staff they very kindly upgraded us to a suite for the 2 nights.
Thank you for a lovely weekend away

Date of stay: October 2021
Trip type: Travelled as a couple
Thank Zoe H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O'Neill, Other at Tower Hotel Waterford, responded to this reviewResponded 18 October 2021

Dear Zoe H,

Thank you for taking the time to share your review of your recent stay with us.

Delighted to read of your experience and that your had a brilliant stay.

Congratulations on your recent engagement and all the best with planning for your big day.

Hope to get to welcome you back again.

Kind Regards

Michael O'Neill
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 October 2021 via mobile

Had another wonderful stay at the Tower Hotel Waterford where the staff are absolutely amazing and can’t do enough for you. Everything is within walking distance. The room with a view was absolutely gorgeous bright and spotless.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank 030267
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O'Neill, Other at Tower Hotel Waterford, responded to this reviewResponded 18 October 2021

Dear Penny,

Thank you for taking the time to write and share your review of your recent return visit to us.

Delighted to read that you had another wonderful stay with us, thank you for you kind words about our team members.

Hope you signed up to our loyalty programme and earned points from your stay.

Look forward to welcoming you back again.

Kind Regards

Michael O'Neill
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 October 2021 via mobile

This hotel is centrally located on the banks of the Suir. This hotel was adequate for our needs. Billed as a 4 star it really is more like a 3 star. Doors are stiff and bang on closing causing noise late at night. Decor is a bit dated and the hotel is beginning to look a little rough around the edges. Car parking is provided, however it’s difficult to get a spot at the weekends as it doubles up as a car park for the leisure centre.

Staff are friendly, restaurant service is hit and miss, food is good. All in all adequate but nothing really to write home about.

Room tip: Higher floor rooms tend to be less noisy
Date of stay: October 2021
Trip type: Travelled as a couple
1  Thank GerardH740
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O'Neill, Other at Tower Hotel Waterford, responded to this reviewResponded 4 October 2021

Dear GerardH,

Thank you for taking the time to write and share your review.

Thank you for your feedback and positive words, disappointed that your stay did not meet with your expectations.

If you would like to contact me directly I would like to learn more about your comments on your stay.

Kind Regards,

Michael O'Neill
Operations Manager
moneill@thw.ie

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Reviewed 3 October 2021

Could not praise this hotel enough.
Comfort. Staff and food fantastic
The rooms were very comfortable and spacious.
The dining room is stunning with a great selection of food.
Breakfast was really good

Date of stay: October 2021
Trip type: Travelled with family
Thank Helen K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O'Neill, Other at Tower Hotel Waterford, responded to this reviewResponded 4 October 2021

Dear Helen K,

Thank you for taking the time to share your review of your recent stay with us.

Delighted to read your excellent review, thank you for your very kind words & praise.

Hope to welcome you back again soon.

Kind Regards

Michael O'Neill
Operations Manager

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Reviewed 30 September 2021

We had a very enjoyable 3 night stay in this hotel. It is in a very central location for exploring Waterford City and it is lovely to walk along the quayside once you step outside the door. Our room was so spacious, really clean and very comfortable. The food was really tasty we ate in both the restaurant and the bar.
The staff were so helpful and in this regard I have to give a special mention to Tracey and Caroline in reception. They were so welcoming and nothing was a problem. They went above and beyond the call of duty to look after us.
I look forward to a return visit. I would highly recommend the hotel.

Date of stay: September 2021
    • Location
    • Rooms
    • Service
1  Thank jmhowley
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Michael O'Neill, Other at Tower Hotel Waterford, responded to this reviewResponded 4 October 2021

Dear jmhowley,

Thank you for taking the time to write & share your review.

Delighted to read of your experience of your 3 night stay with us and that you enjoyed all aspects of your stay from your room to dining in both Hobsons Restaurant & Pier 37 Bar & Grill.

Thank you for your kind words about the team and special mention for Tracy & Caroline and for noting "they went above and beyond the call of duty to look after you", we are lucky we have a hard working dedicated team.

Thank you also for your recommendation to others.

Look forward to welcoming you back again.

Kind Regards

Michael O'Neill
Operations Manager

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