We had a very unpleasant experience at this property just last week. The bar area is extremely small and very pretentious - the sommelier and female bar attendant hardly acknowledged us and the bar attendant did nothing but wipe off glasses. She never once checked our drinks or asked if we wanted another or if she could take our food order. We were told at the front desk that the bar stopped serving food at 6:30 p.m. yet many patrons in the bar area were ordering food while we were not offered that option. Instead we were forced into their restaurant area "for a 7:30 p.m. seating" when there were 20 tables available. The restaurant manager and waitstaff were excellent. We got the impression the property is completely understaffed. There is no elevator, so you have to tote your own luggage as many as three flights up. When we rang for help the morning we checked out, we could not reach anyone and had to schlep our luggage down ourselves. What you end up paying for are the fancy painted toilets and washstands (which you can hear in the next room each time someone flushes or turns on their water.) Plus, you must take a ferry across to reach this property, so if you are too tired to drive back into the city, you are pretty much stuck at this place. Room was incredibly dark as well, even with the window shade opened as wide as possible in the daytime. So disappointed.
- Official Description (provided by the hotel):
- Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more less
- Reservation Options:
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- Also Known As:
- Waterford Castle