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“Pricey, but gorgeous rooms, service was ok.”

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Waterford Castle Hotel & Golf Resort
Ranked #1 of 12 Hotels in Waterford
Certificate of Excellence
Reviewed 30 March 2012

We stayed here as a bit of a treat given the gorgeous location and the chance to stay in a beautiful castle.

A short car-ferry ride over to the castle and very impressive grounds. We had an executive room which included a lounge room, big bathroom, and huge bedroom. Cleaning was a little average, but it was mostly clean.

The staff were quite stand-offish and not really friendly, and the food overpriced - we ended up eating in Waterford central rather than at the castle.

The location was sensational - we wandered around the grounds and it was so peaceful and quite relaxing. Would recommend for a special occasion.

  • Stayed: October 2011, travelled as a couple
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Thank Europe-travellers11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gillian O, Manager at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 4 April 2012

Dear Reviewer,
Thank you for taking the time to post your comments and we are delighted that you were so happy with our location and the Castle setting. I was disappointed to hear that you did not experience the welcome from our staff for which we are renouned or sample our food while you were here but I would like to thank you for bringing your experience to our attention so that we can address your comments with our entire team and housekeeping department and improve our offering. Hopefully, you will consider returning in the future and please contact me directly to book, if you would like to revisit.
Kind Regards
Gillian O'Dea
Wedding & Events Manager

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Reviewed 26 March 2012

This beautiful castle is located on the outskirts of Waterford on its own island. There is a walking path around the castle worth taking.

  • Stayed: March 2012, travelled as a couple
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Thank beerstl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 17 April 2012

Dear Reviewer,

Thank you for taking the time to review Waterford Castle. I am very happy to see you enjoyed the walks around the island, I hope you encountered some of our magical wildlife.

Best Wishes
Kerry Dunne

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Reviewed 26 March 2012

What a once in a lifetime experience! The setting is breathtaking. We loved the private ferry ride over to the island. The drive up to the beautiful castle is the prefect entrance to a dramatic place! We were pampered in the Rose Suite. Our favorite part was the ornate bathroom. We thoroughly enjoyed dinner in the castle and would recommend eating there instead of going back into the city. The nature walk around the island was amazing, and to be able to look out our room window and see the trees was priceless.

Room Tip: Great way to celebrate any occasion~
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  • Stayed: March 2012, travelled as a couple
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Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 11 April 2012

Dear Reviewer,

I am so happy to see that you enjoyed your stay here including your trips across the river on our ferry. Thank you for taking the time to share your experience with us and recommending our Munster Room restaurant to future guests.

I hope we have the pleasure of seeing you in the near future,
Warm Regards
Kerry Dunne

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Reviewed 25 March 2012

my fiance and i stayed here for 2 nights in February. the hotel is just stunning. the ferry to the island adds a special touch. the staff are excellent and extremely attentive without being too much. the manageress in the restaurant was very efficient and friendly. the food was perfect. the chefs obviously take pride in their creations. portions are very generous. the rooms are beautiful although a bit more care should taken when cleaning- dust on mantle and around bed. also when i opened the door of wardrobe it nearly came away. however this castle is amazing and we look forward to our next visit. thanks to all the staff.

  • Stayed: February 2012
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Thank lk50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 11 April 2012

Dear Reviewer,

Thank you for your recent review of Waterford Castle. I am very pleased to see you enjoyed your meal in our restaurant and that you got to experience the customer service our staff are known for.
I also appreciate your observation regarding the cleaning of the rooms and I have past this onto our Housekeeping Manager. It is only through guest feedback such as this that we can perfect our offering.

Many Thanks
Kerry Dunne

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Reviewed 25 March 2012

Waterford Castle was owned for generation after generation by the same family, going back to Norman times. There were things there before them. The city and the island on which the Castle sits are loaded with history. We were there the week before St. Patrick's Day and found a great deal on the Presidential Suite. It was our anniversary, and was a highlight of our trip staying in the Suite....the suite is bigger than some houses; it was quite grande. Everything was huge....and very quiet. We opened the windows at night, and only heard animals in the woods. It has older furniture, but it all adds up to what you would expect a castle to be.

We enjoyed dinner in the restaurant and had breakfast in the living room of the suite a couple of times. Both were scrumptious.

To get to the Castle, you have a take a very short ferry ride across the river. The wait for the ferry was never longer than 5 minutes, and the ride itself might be that long. Driving into town was a breeze. Tons of history around Waterford. The Irish 3 color flag was flown there for the first time, and the Viking settlement goes back over a millenium. They like to say it is older and has more history than all of Northern Europe's capitols.

The staff were all super-attentive. One person even made a special trip into town to get some laundry done for us.

The only possible downside was trying to take a nap one afternoon...we were kept up by skeet shooting...but how cool is that?

Room Tip: Find a deal on the Presidential suite, even if it is off-season. You won't regret it.
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  • Stayed: March 2012, travelled as a couple
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Thank krutec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KerryEllen, Sales & Marketing at Waterford Castle Hotel & Golf Resort, responded to this reviewResponded 11 April 2012

Dear Reviewer,

I'd like to thank you for taking the time to review your stay with us. I am delighted to hear that you enjoyed the full splendor of the Presidential Suite for your anniversary. It is also great to see that you had an opportunity to take in the history that surrounds Waterford City.

I hope you get an opportunity to visit us again,
Best Wishes
Kerry Dunne

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Additional Information about Waterford Castle Hotel & Golf Resort

Address: The Island | Ballinakill, Waterford X91 Y722, Ireland
Region: Ireland > Province of Munster > County Waterford > Waterford
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#1 Luxury Hotel in Waterford
#2 Romantic Hotel in Waterford
#2 Family Hotel in Waterford
#7 Business Hotel in Waterford
Price Range: €120 - €406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterford Castle Hotel & Golf Resort 4*
Number of rooms: 67
Official Description (provided by the hotel):
Situated on its own private Island on the River Suir, Waterford Castle Hotel & Golf Resort offers 4 Star Luxury Castle Accommodation nestled in the suburbs of Waterford City.Feel yourself travel through time as you make the magical journey by our complimentary Car Ferry to the 310 acre Island Resort.With an amazing history stretching back to the 6th century, wake up in Waterford Castle Hotel Ireland after a peaceful night’s sleep to the picturesque and enchanting scenes and sounds the island has to offer. Enjoy gourmet food served in our award winning Munster room restaurant and Fitzgerald Bar or simply relax by the large open fire in 16th Century surroundings.For family, group or self catering in Waterford our Island Garden Lodges are the perfect place to experience the South East.Island Activities include our 18 hole Championship Golf Course, our fantastic tennis courts, clay Pigeon Shooting or croquet on the Castle lawns.Waterford Castle also provides a stunning Irish castle wedding venue for an unforgettable Wedding Day. Imagine… A legendary Castle, on an Island Haven; exclusively yours. All in all Waterford Castle Hotel and golf resort provides a luxury destination to escape from life itself. ... more   less 
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Also Known As:
Waterford Castle

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