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All reviews porridge old world charm historic hotel irish whiskey old style the river cie tour wonderful hotel carvery lunch the hotel manager the pub waterford crystal breakfast was excellent car park full irish breakfast bar food viking triangle
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Reviewed 14 November 2017

Stayed for 1 night in the Granville hotel and was not disappointed on any front. The breakfast and dinner provided was scrumptious. The room was cozy with a classic feeling to it. A huge bathtub provided. Front desk staff was efficient and fast for check in and check out process. Would love to stay here again.

  • Stayed: November 2017, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank bombay_dan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded 4 January 2018

Thank you for your wonderful review, what a pleasure it is for our team to read feedback such as this, it really means a lot to us.

We look forward to welcoming you back in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2017 via mobile

Good location near waterfront.
Building owned/used by several men/families of note in Ireland.
The rooms are smallish with the amount of furniture in them.
Bathroom cramped, sink has 2 faucets one for cold water, another for hot water. You can mix hot and cold in the sink or in a cup. Awkward for brushing teeth and washing face.

Stayed: November 2017, travelled as a couple
2  Thank LorenzoCV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2017

Firstly we had a very warm and friendly welcome from the reception staff. Our room was amazing, virtually a suite and it was extremely comfortable. The bathroom was well appointed and had lovely bath and shower products. We ate in the bar each evening and the food was very tasty as were the breakfasts. The staff in all departments were so helpful and efficient. The hotel is walking distance from all the places of interest in the city and again the staff were always happy to provide information. We would go back there any time.

Stayed: October 2017
1  Thank Christine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded 4 January 2018

Thank you for your wonderful glowing account of your stay with us recently. It was our pleasure to look after you and to hear that you had such an enjoyable experience is music to our ears! We aim to provide a top class service from check in to departure and our entire team work very hard to ensure this for all our guests.

We are delighted also that you rate our hotel and staff so highly, and we hope that you may have the opportunity to return to us for another visit before too long,

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Reviewed 12 November 2017 via mobile

Stayed 2 nights at the Granville hotel for a family reunion . When we checked into reception we were greeted by two of the friendliest, informative and professional gentlemen we have ever encountered at a hotel reception. I had requested when booking if they could provide my sister who was celebrating her birthday with a nice room - she got a fantastic room and was really pleased. They had also left some lovely cup cakes and birthday greetings for her. We had dinner in the restaurant on our first night and once again the staff were excellent. We had drinks after in the bar and here again encountered friendly professional staff. I also have to mention the staff turning over the bedrooms as they were also so friendly - opening doors for guests, helping with luggage and of course doing a wonderful job cleaning the rooms. We were a group of 16 people and all 16 of us commented on the Calibre of the staff and how other hotels could learn from this very well run establishment. There was bottled water in all the rooms and replaced every day also pApers provided every morning and unlike other hotel there was actually enough papers for all the guests. All in all we had a wonderful stay here and I can highly recommend this hotel for business and pleasure. I cant wait to return. Thank you.

Stayed: November 2017, travelled with family
2  Thank martha p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded 4 January 2018

Many thanks for taking the time to write your review. We really appreciate all your wonderful comments, especially about the staff ensuring your stay was such a lovely experience. We were honoured that you chose the Granville Hotel for such an important family event. Being a family run hotel we fully appreciate the importance of family.

The entire team will be thrilled to know that their efforts have provided you a pleasant stay.

We look forward to welcoming you back.

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Reviewed 7 November 2017

We had a great experience at the Granville Hotel! Customer service was competent, friendly and helpful. The room was large and clean, with an authentic, if slightly outdated, charm, kind of like spending the night at your grandmother's house. The pub was fantastic, with many roaring fires, friendly locals and generous pours of the extensive whisky selection. The location is central to all of the Waterford highlights, theater and local pubs. Our stay exceeded our expectations and was a nice way to end a magical tour of Ireland.

Room Tip: The water view room was very comfortable.
  • Stayed: November 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterfordhotel, General Manager at Granville Hotel, responded to this reviewResponded 4 January 2018

Thank you for your wonderful feedback. It is a pleasure to read such a positive review for our wonderful staff. I am delighted you also enjoyed our central location and facilities during your stay with us. We hope to have the opportunity of welcoming you back to the Granville Hotel again very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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