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BickMox
Waterford, Ireland

Beautiful Hotel in excellent location & top quality service

5.0 of 5 bubblesReviewed 17 Jun 2024via mobile
Beautiful hotel only recently renovated. Had a family event there and the food and service provided was exceptional. The bar was buzzing with live music and the Guinness was excellent 👌🏼
Michael the manager was very helpful and couldn't say enough about the staff. Highly recommend this hotel
Date of stay: June 2024
Trip type: Travelled with family
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Larry Bowe, General Manager at Waterford Marina Hotel, responded to this review
Responded 19 Jun 2024
Dear BickMax, thank you for your review and feedback , I am delighted that you enjoyed your stay with us, I will personally pass on your comments to all the team, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,734)
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All reviews the river secure car park viking triangle lovely hotel crystal factory city centre star hotel bar food bar staff bit dated room was spotless family room staff were lovely breakfast was excellent double bed one night stay suir
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12 - 17 of 1,734 reviews
Reviewed 29 May 2024 via mobile

Great hotel and excellent staff, the hotel itself was modern, clean and well presented. With a great location on the water front it had really nice views from the room or restaurant. The staff however were exceptional, from check in to check out they went above and beyond. Welcoming us after a 12 hour drive and accommodating the specific drink requests as well as remembering these the next night. We arrived for a wedding and this is where Bernadette went above and beyond for us, she went out her way to compliment us and then spent time in between helping others to find the perfect photo locations within the hotel and took some photos of us to capture the moment. Thank you this really meant a lot to us.

Date of stay: May 2024
Trip type: Travelled as a couple
Thank L5843IHlouisb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Bowe, General Manager at Waterford Marina Hotel, responded to this reviewResponded 30 May 2024

Dear L5843IHlouisb, thank you for your review and feedback , I am delighted that you enjoyed your stay with us, I will personally pass on your comments to all the team, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2024

We had a wonderful time during our stay. It was incredibly peaceful and relaxing. Our room had a lovely view of the River Suir. The service was outstanding and the rooms were spotless. The food was delicious and the live music on Saturday evening was a nice touch. The city center is just a short walk away, offering fantastic dining options, historical sites, and more music. A big thank you to the entire staff for being so welcoming and professional, especially Manager Chris, Bridget, and Reception!

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
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Thank Inthesky2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Bowe, General Manager at Waterford Marina Hotel, responded to this reviewResponded 21 May 2024

Dear Inthesky2, thank you for your review and feedback, I am delighted that you enjoyed your stay with us, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 May 2024

My wife and I stayed here on 20/21 April. The room was very nice and had a lovely view of the river. Service checking in and out was very efficient. The pre-checkin email is a great idea. The location was perfect, close to the city centre but not on the main quay. Well done everyone at the hotel

Date of stay: April 2024
Trip type: Travelled with family
Thank Joe G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Bowe, General Manager at Waterford Marina Hotel, responded to this reviewResponded 7 May 2024

Dear joeg, thank you for your review and feedback, I am delighted that you enjoyed your stay with us, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2024

When we stayed here last May their renovation project was just getting underway. (The hotel provided ample warnings about noise and dust at the time of booking, before our arrival, and at check-in.) Because the work was just starting, the hotel did have a dated and worn look, but were the work was underway, it looked impressive. We had a pleasant room with a full view of the River Suir. Breakfast at the on-site restaurant was fine, though with a surprisingly limited menu. I did like the close proximity to central Waterford. The parking garage is adequate, though not connected to the hotel and with limited parking (construction supplies were stored in several spaces).

Room tip: River view rooms are more enjoyable than the rooms with parking lot views.
Date of stay: May 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Thank BigTool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Bowe, General Manager at Waterford Marina Hotel, responded to this reviewResponded 2 May 2024

Dear Guest, thank you for your review and feedback, I am delighted that you enjoyed your stay with us, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager

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Reviewed 29 April 2024

We (couple) stayed in Waterford Marina on a Saturday night to celebrate our 10 year wedding anniversary. The hotel is in a really convenient location in the city with parking available. From the moment we stepped inside we found the staff to be so friendly and helpful. The decor throughout is modern and calm and the hotel is in fantastic condition.
We were surprised to find we had been upgraded to an amazing suite with so much space and views the whole way around. It was a very large room with a beautiful bathroom and separate sitting room area. It was immaculate throughout. We even found a card and some chocolates awaiting us!
Every member of staff we crossed paths with from housekeeping to reception and bar/restaurant staff were so lovely.
We would highly recommend staying here and hope to be back soon!

Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank patrickb424
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Larry Bowe, General Manager at Waterford Marina Hotel, responded to this reviewResponded 30 April 2024

Dear Patrick, thank you for your review and feedback, I am delighted that you enjoyed your stay with us, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager

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