I spent a few nights here recently while visiting Waterford. The friendly and engaging staff were wonderful. The breakfast was basic but adequate and the evening meals were delicious. WI-FI was good and available throughout the hotel. The location is good and parking is available. It was very good value.
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Checked in on the 1st of October, two rooms and booked a meal for 10pax to celebrate my dad's 70th birthday!! I booked with Caroline who was fantastic (very professional).. when we got there we were welcomed by the manager on duty Michael McGorry, he was so helpful he couldn't do enough for us, food was lovely, and the girls that were serving, they were so friendly!! We went into the bar after meal...A gentleman on his own was the entertainment for the night, he did not disappoint, he got the crowd up on their feet, barman Dermot kept on top of things, not a bother to him!! The staff here are fantastic, reception staff what can I say, great team!! We had a great time and my dad really enjoyed his birthday, thank you all so much we had a wonderful time.
Dear Jacinta, thank you for your review and feedback , I am delighted that you enjoyed your stay with us and your Dad enjoyed his party, I will personally pass on your comments to all the team, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager
Couldn't find my bike key today and after turning tge room over and everything inside out 3 times, searching carpark and garage, Reception send me head of Housekeeping, Helen, to give it another look ( fresh set of eyes)... After lifting up the bed for me to check under and re-checking everything, she looked at the bin and I told her that room keeping had the trash bag... She phoned her young colleague and, voila, two minutes later she knocked on the door with a big smile and my bike key... Can't thank you Ladies enough for helping out with the search.. Much appreciated...
Dear Nicole,
thank you for your review, I am delighted to hear we found your key, Helen and her team are certainly an asset to the hotel ,I will personally pass on you comments to all the team , regards, Larry Bowe , General Manager
May be a 3 star hotel but a great experience. All staff were helpful and very welcoming and friendly. Comfy room and ample evening meal and breakfast. Particularly happy with secure car park. Good location.
Dear LesleyAngel, thank you for your review and feedback , I am delighted that you enjoyed your stay with us, I will personally pass on your comments to all the team, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager
Hotel room and bathroom are dated and could use a facelift. Wifi is not strong. Check-in was easy. The good benefits of this place include the location (walking distance to downtown/attractions) and the parking garage (close to hotel). We ate in the restaurant, which I would also give 3 stars. Great service, but food was subpar. Good enough for a one night stay while passing through, but would look elsewhere for longer stays.
Dear jkguiter, thank you for your comments and review, we are currently at the final stages of signing off on a refurbishment project for our bedrooms , regards, Larry Bowe , General Manager
Stayed at Marina hotel on a one night stay in the City. Perfectly located close to main shopping area, bars and restaurants. Underground secure parking provided. Our room was on River Side of hotel so nice views of the river there :). Friendly staff help checking in and out and providing maps for directions. Room comfy with all utilities for stay provided. Reasonably priced. Look forward to saying again in the future.
Dear MyQweeny, thank you for your review and feedback , I am delighted that you enjoyed your stay with us, I will personally pass on your comments to all the team, looking forward to welcoming you back in the not too distant future, regards, Larry Bowe, General Manager
