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Anthony

Wonderful welcoming hotel

5.0 of 5 bubblesReviewed 4 weeks ago
Staff could not do more to ensure that we had a lovely stay. We got an upgrade at no extra cost. The room was absolutely luxurious, breakfast was really fresh and tasty. Staff well all well trained and professional.Looking forward to a return in the near future.
Date of stay: June 2024
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this review
Responded 3 weeks ago
Thank you so much for your wonderful review! We are thrilled to hear that you had a lovely stay with us and appreciated the upgrade. It's great to know that you found the room luxurious and enjoyed our fresh and tasty breakfast. Our staff strives to provide the best service possible, and your kind words mean a lot to us.

We look forward to welcoming you back in the near future!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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    Ballycommon Bridge is outside your window.
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      Reviews (1,720)
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      Traveller rating
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      Show reviews that mention
      All reviews italian restaurant main bar wedding reception from start to finish would highly recommend this hotel top class wedding venue afternoon tea next morning lovely hotel bar staff great atmosphere centre of town reception area could not fault couldn't do enough checking out
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      8 - 13 of 1,720 reviews
      Reviewed 4 weeks ago

      The staff are fabulous; courteous, helpful and so friendly - they elevate this hotel from ordinary to wonderful.

      My room was spotlessly clean, well equipped and very comfortable.

      Breakfast was cooked to order and was delicious.

      My aged father had an enforced stay here for two weeks and was looked after like royalty. I visited him for 4 days and had a lovely experience.

      Date of stay: June 2024
      • Trip type: Travelled solo
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank shakleton
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this reviewResponded 4 weeks ago

      Thank you so much for your kind review. We are thrilled to hear that you had such a positive experience during your stay with us.

      Our staff strives to provide the best service possible, and we are delighted that their efforts made your visit memorable. It’s wonderful to know that your room was clean, well-equipped, and comfortable, and that you enjoyed our made-to-order breakfast.

      We are especially pleased that your father was well cared for during his extended stay. Our team takes great pride in ensuring all our guests feel valued and looked after, and it’s heartwarming to hear that we succeeded in making his stay comfortable.

      Thank you again for your lovely feedback. We hope to welcome you and your family back soon.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 4 weeks ago

      We were staying in the hotel for one night for the Cork Match. We left feeling very underwhelmed . We paid €294 for one night with breakfast and for that price you’d expect to get your moneys worth. Our room which we booked was a double room but we’re given a room which had a small double and a single bed which felt very cramped. The double bed was tiny and not comfortable. The room was also very stuffy with no temperature controls. The room had black out curtains which was was good. The staff were pleasant throughout the entire stay. We loved the outdoor pool but even in the changing rooms the showers didn’t have shampoo or body wash which was annoying. We left feeling we didn’t get our moneys worth. Very average hotel for a high end price.

      Date of stay: June 2024
      • Trip type: Travelled as a couple
        • Value
        • Location
        • Sleep Quality
        • Rooms
        • Cleanliness
        • Service
      Thank P6957TFjessicac
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this reviewResponded 4 weeks ago

      Thank you for sharing your feedback regarding your recent stay with us. We sincerely apologise that your experience did not meet your expectations.

      We understand how important it is to feel comfortable in your room, and we're sorry to hear that the room setup and the bed did not meet your needs. We strive to provide the best accommodations for our guests, and it's clear we fell short in this instance. Your comments about the temperature control and room amenities are particularly valuable, and we will address these issues with our team to ensure improvements are made.

      We are pleased to hear that you found our staff pleasant and enjoyed our outdoor pool. However, we regret that the changing room facilities did not have the necessary toiletries. This oversight will be corrected immediately to enhance our guests experience.

      We take your feedback seriously and will use it to better our services. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay you deserve.

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 28 May 2024 via mobile

      First time staying here and we couldn’t fault it in any way , nice big room with all amenities, bottled water in the room , clean and modern , great shower , nice pint in the bar , couldn’t ask for more , breakfast was good, good location and free parking as well

      Date of stay: May 2024
      Trip type: Travelled as a couple
      Thank johngcasey
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this reviewResponded 29 May 2024

      Thank you so much for your wonderful review! We're thrilled to hear that your first stay with us was faultless. It's great to know you enjoyed the spacious room, modern amenities, and the refreshing shower. We're glad you appreciated the bottled water, bar experience, and breakfast as well. Our team is also pleased to hear that the location and free parking added to your positive experience. We look forward to welcoming you back soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 27 May 2024 via mobile

      Excellent hotel, food lovely, staff top class, definitely will be back, manager at restaurant very professional and attentive. No complaints, live music and dj later, well entertained. Great value for money. Warm and spacious rooms. Thank you to the staff..

      Date of stay: May 2024
      Trip type: Travelled with family
      Thank Whosmissed
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this reviewResponded 28 May 2024

      Thank you so much for your wonderful feedback! We're thrilled to hear that you had such a positive experience with us. It's fantastic to know that you enjoyed the food, found our staff to be top class, and appreciated the professionalism and attentiveness of our restaurant manager. We're glad the live music and DJ added to your entertainment and that you found our rooms warm and spacious. Your compliments on the value for money are much appreciated as well. We'll be sure to pass your kind words along to our team. We look forward to welcoming you back soon!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
      Reviewed 17 May 2024

      Last night in beautiful Ireland after driving all around for a week. Very friendly staff and enjoyed nice dinner down the street at the Brewery Tap down the street.

      About an hour and half from Dublin airport which helped us in morning especially with their easy access parking.

      Date of stay: May 2024
      Trip type: Travelled with family
      Thank Seaside23979709244
      This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
      Louise Lenaghan, Marketing at Bridge House Hotel, Spa and Leisure Club, responded to this reviewResponded 20 May 2024


      Thank you for sharing your experience! We’re delighted to hear that you enjoyed your last night in Ireland and found our staff to be friendly. It’s great that you had a nice dinner at the Brewery Tap and that our location made your trip to Dublin airport easier. We hope to welcome you back on your next visit to Ireland! Safe travels!

      Report response as inappropriate
      This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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