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Savings alert! 22% below average rates

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Reviews (2,264)
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1,689
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Show reviews that mention
All reviewsmerlot restaurantjacuzzi bathroof gardensilver experiencesister hotel the castlecourttop classpresidential suitespa sulaleisure centresmall balconyexcellent hotelhen partybar foodbreakfast and dinnercastle courtfrom start to finishwould highly recommend this hotel
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113 - 118 of 2,264 reviews
Reviewed 7 February 2018

Have stayed here twice now, both times on business trips. This is a lovely modern hotel with well kept facilities, because im always on the road i tend to rarely eat in the hotels that i stay in as i find the majority of food in hotels to be of a fairly low standard. This is one of the exceptions as the food is always very fresh and cooked to order. highly recommend the steaks here.

  • Stayed: January 2018, travelled on business
    • Location
    • Rooms
    • Service
1  Thank gerardowenross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnClesham, Manager at Westport Plaza Hotel, responded to this reviewResponded 14 February 2018

Dear Guest,

Thank you for the great review. We greatly appreciate you taking the time to share your experiences. We are delighted that you have recognised our steaks as we prepare them in house and they are dry aged in our cold room. We also have a brand new Charcoal oven for our restaurant steaks and they are delicious! We hope that you get a chance to have a leisure break at some stage before too long.

Thanks you for choosing our hotel and we look forward to welcoming you back for your next visit.

With best wishes,


John Clesham

Manager

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Reviewed 30 January 2018

Good Location for our purpose, room was supercomfortable. Very clean! My husband use swimming pool, he said it was great. The receptionist Shelly was ver helpful sameas all staff. Breakfast was good, and all Food. I loved it.
We´ll be back again.

  • Stayed: December 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Lidija P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnClesham, Manager at Westport Plaza Hotel, responded to this reviewResponded 31 January 2018

Dear Guest,

Thank you for your great review and compliments all round and for your special mention for Shelly. We are delighted to receive your recommendations and look forward to having you back to stay with us during your next visit to Westport.

With best wishes,

John Clesham

Manager

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Reviewed 29 January 2018

My wife and I stayed at the Plaza on a 5 night mid-week winter break, which is the perfect place to chill out and relax. The staff were extremely helpful and informative and nothing was too much trouble, which made our stay a perfect one. The Breakfast and Dinners were scrumptious which meant we didn't venture out for food, sure why would you when it's this good? We will be returning later this year and cannot wait, thank you all and keep up the high standards.

Room Tip: Ask for a quiet room and stay away from rooms near the lift.
  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank McString
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnClesham, Manager at Westport Plaza Hotel, responded to this reviewResponded 31 January 2018

Dear guest,

We are delighted to see that you and your wife enjoyed your 5 night Winter break so much. It is nice to have warm and friendly staff and good food at your doorstep which saves you having to venture out on Wintery evenings.
Thank you both very much for staying with us and for your great review. We look forward to welcoming you back for you next stay later in the year.

With best wishes,


John Clesham


Manager

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Reviewed 27 January 2018 via mobile

A huge room, spotless and comfortable. Staff courteous and chatty! Really enjoyed my stay. Used the spa on two days. So relaxing. Highly recommend it if staying in westport! Some great deals on offer, will definitely be back!

Stayed: January 2018, travelled as a couple
2  Thank paullarry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnClesham, Manager at Westport Plaza Hotel, responded to this reviewResponded 31 January 2018

Dear Guest,

Thank you for your lovely review following your recent stay. We are delighted to receive your recommendations and we look forward to welcoming you back for another relaxing stay soon.

With best wishes,

John Clesham


Manager

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Reviewed 24 January 2018 via mobile

I organised a hen party for my sister and highly recommend the plaza hotel. From the very first time that i spoke to Kasia in group reservations (and each and every time i spoke to her!!) to check out, the hotel and staff were excellent and so eager to help. They went over and above in ensuring we had an enjoyable weekend. Kasia even ensured our room was close to the spa and to the room we had arranged for the games. Dinner in the bar on friday night and in the merlot restaurant on saturday night were fantastic! It was a great weekend from start to finish thanks to the hospitality and organisation of the staff.

Stayed: December 2017, travelled with friends
1  Thank ainetim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnClesham, Manager at Westport Plaza Hotel, responded to this reviewResponded 31 January 2018

Dear Guest,

It was our pleasure to host the special occasion of your sisters hen party and we are delighted to see that you all had such a great time. Thank you very much for taking the time to post such a lovely review and also for your special mention for Kasia who does a great job. Please pass on our best wishes to your sister and hope to see you again either as a group or individually for more happy times in the future.


With best wishes on behalf of all the team,

John Clesham

Manager

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