Just after coming back from staying a few days in The Westport Woods and Spa Hotel, and must say our stay was great especially for the kids due to the go kids club but the hotel lacked those essential touches in all areas.
Reception staff were not polite and treated us as we were a burden upon arrival.
Name badges missing on majority of staff.
Guest relations to customers could be greatly improved on.Costs nothing to say morning,etc.
Food in the restaurant was great on every evening, and breakfast had a variety of items to choose from.
The downside was also the Wi-Fi was shocking.Kept freezing and when your trying to keep tablets running for kids, turns into a problem with poor wifi. To be fair, don't know what us the hotels fault or the local area.
Will I return,Yes but reception needs to be greatly improved on.More
- Free Wifi
- Free Parking