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Traveller rating
1,134
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All reviews coast bar waterfront restaurant harbour view fourth floor lovely hotel clew bay croagh patrick swimming pool bar food steam room two nights would highly recommend this hotel thermal suite top class short break enjoyable stay town centre
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Reviewed 3 July 2022 via mobile

From the moment we arrived we were warmly welcomed at reception by a lovely young man.
Our room was beautiful, spotlessly clean and a great choice of teas ,coffees, biscuits and even a coffee machine included.
We dined in the Coast Bar where they could not do enough for us, we are also both celiacs, which was no problem, our meals were delicious, and staff were very attentive.
Breakfast was lovely, even the presentation was gorgeous and again attentive staff.
We honestly couldnt find fault with this hotel if we tried.100/ 100. We would definately return, very well done Westport Coast Hotel.

Date of stay: June 2022
Trip type: Travelled as a couple
Thank BIRTHDAYGIRL5
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Fraser, General Manager at Westport Coast Hotel, responded to this reviewResponded 4 July 2022

Dear Guest,

Thank you for choosing to stay at The Westport Coast Hotel.

We always appreciate hearing back from our guests and it gives us great pleasure to learn that you had such a memorable experience.

I will be pleased to share your kind words with the team and thank you again for sharing your experience, and we look forward to welcoming you back in the future.

Kind regards,

John Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2022 via mobile

We had a one night stay recently. The suite was spacious and very pretty. We had a remote control toilet which seemed a bit over the next top but it aw cool.

We spent a day out at Waterford House and then had a swim at the hotel in the evening. There are set times for children which are suitable enough. The pool is quite small. The receptionists at the hotel were very friendly.

The carpark at the back of the hotel is free, however be prepared to carefully manoover your car into a very tight space as the carpark is unusually small. Another guest actually asked one of us to drive her car out of the spot because she had been wedged in. Definitely something that could be improved.

For us, the hotel lost a star for the breakfast the morning we were leaving. It seemed unprofessional and a bit chaotic and it wasn’t even that busy. We were left waiting at the door to be seated for a while. We were then brought to a table and left another while to order hot food from the menu. The young staff were waiting around to be given directions by more senior staff. My partner called one male member of staff to ask could we order, who more or less grunted and kept walking. I then called another girl who awkwardly said no i don’t do that. A random ketchup dip was dropped to our table before we had even ordered any food. By the time we were asked to order we declined as we were both annoyed by the service. We stopped somewhere else for food on the way home.

It’s a pity that we left with a bad taste in our mouths about the hotel, because everything else had been great.

Room tip: Park behind the hotel, there is a narrow entrance but it’s free for hotel guests. Small park across the road for kids.
Date of stay: July 2022
Trip type: Travelled with family
Thank 855meganj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Fraser, General Manager at Westport Coast Hotel, responded to this reviewResponded 4 July 2022

Dear Guest

Thank you for taking the time to write a four star review. All feedback is very welcome and I am very disappointed to read that your experience at breakfast wasn't a favourable one and for this I can only sincerely apologise. I have passed on your comments to the Restaurant Manager and we will address this in our weekly meeting.
Once again thank you for your comments and we look forward to welcoming you back.

Kind Regards
John Fraser
General Manager

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Reviewed 3 July 2022 via mobile

We stayed for 2 nights and wished we cld have stayed for more. The hotel overlooks the harbour and the sound of the sea and the view were amazing. The staff were so friendly and made us feel at home from the minute we arrived. The food was excellent and we just had the most perfect escape from the madness that is life at thw moment. We sat in the library area reading our books we bought in the most amazing little book shop called Tertulia beside the hotel after a long morning of walking around the coast right outside the door of the hotel. The location is perfect. The small shops along the shore were enough to keep us pottering around. I've never enjoyed a break so much. This is definitely a place to go to escape. Can't wait until we can escape to you again..

Date of stay: July 2022
Trip type: Travelled as a couple
Thank paulab1180
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Fraser, General Manager at Westport Coast Hotel, responded to this reviewResponded 4 July 2022

Dear Geraldine,

Thank you for choosing to stay at The Westport Coast Hotel.

We always appreciate hearing back from our guests and it gives us great pleasure to learn that you had such a lovely experience. We are very lucky to have local businesses like the Tertulia book shop near us.

I will be pleased to share your kind words with the team. Thank you again for sharing your experience, and we look forward to welcoming you back in the future.

Kind regards,

John Fraser
General Manager

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Reviewed 2 July 2022 via mobile

Absolutely fabulous! Thermal suite is lovely and clean. Had the most amazing massage with Steph couldn't reccomend her more ⭐⭐
The only downside is the Relaxation room is too small and the beds and cushions aren't very comfy!

Date of stay: July 2022
Trip type: Travelled as a couple
Thank Leonie M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Fraser, General Manager at Westport Coast Hotel, responded to this reviewResponded 4 July 2022

Dear Leonie

Thank you for taking the time to write a five star review. We are delighted to read that you enjoyed your spa treatment. I have passed on your comments to Steph. We appreciate your feedback regarding the beds and cushions.

Once again thank you for your feedback and we look forward to welcoming you back in the future.

Kind Regards
John Fraser
General

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Reviewed 1 July 2022

We stayed one night and upgraded to a Seaview room. The room was clean, comfortable and a comfortable bed. It was warm so without air-conditioning being available we left a window slightly open. We heard every car and noise from people walking past the hotel at 02.00.
We wished we had forgone the view for a quiet nights sleep.
We ate in the hotel at night and at breakfast. The food and service was okay, not good not bad

Room tip: Seaview rooms means noise from passing traffic
Date of stay: June 2022
    • Value
    • Sleep Quality
    • Service
Thank BillericayEngland
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Fraser, General Manager at Westport Coast Hotel, responded to this reviewResponded 4 July 2022

Dear Guest

Thank you for taking the time to write a review. I am disappointed to read that the air conditioning wasn't working. These units were installed in May and were approved by the installation company. I wish you had brought it to our attention and we would have been able to address it. I have passed your comments on to the various departments and they will address the comments with their teams.
Once again thank you for your feedback and we hope to welcome you back in the future.

Kind Regards
John Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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