Stayed here this weekend with a friend to attend the spa (25th Feb) The majority of the staff were helpful and friendly. Bar food was good however very disappointed with the room. The bathroom shower screen had mildew along the inside, desk had burn marks and just felt overall it lacked 4 star quality. The fire doors along the first floor are badly scratched and damaged and give a shabby impression. Spa was lovely and staff were fantastic. Breakfast on the other hand was a disaster on Sunday morning. We came down at 10:30, restaurant very very busy. We found a table but there was no cutlery or condiments. Staff couldn't have been any less helpful. We asked several staff for above and tea, we were left waiting almost 25 mins unable to eat our food before getting them eventually, and when we did we felt as if we were a major inconvenience to the staff member by the scowl on her face.
Not sure I would return here maybe a day trip to the spa but not to stayMore