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“Absolutely spoilt by Mr. Broderick”
Review of Pembroke Kilkenny

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Pembroke Kilkenny
Ranked #1 of 19 Hotels in Kilkenny
Certificate of Excellence
Reviewed 31 January 2012

From Kilkenny originally. Currently living in New Zealand.
I had returned home to spend time with family and friends

Hotel in great location with a fantastic welcome. Thoroughly enjoyed my stay.
Made more special by the service of Mr Broderick, one of the hotel managers.

  • Stayed: January 2012, travelled with friends
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Thank David_F081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbroderick, General Manager at Pembroke Kilkenny, responded to this reviewResponded 8 March 2012

Dear Guest

Your positive feedback is extremely appreciated and I am delighted that we got to spoil you.

We look forward to welcoming you back into our home again.

Warmest regards,

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,405 - 1,409 of 1,831 reviews

Reviewed 22 January 2012

I stayed in the Pembroke last weekend with my partner after getting a good online deal.
The hotel is well located within easy walking distance of the attractions, shops and restaurants.
When we first arrived we had some problems with our key card and needed to return to reception. The receptionist is a credit to the hotel...she was very friendly and polite and upgraded us immediately to a room with a great view of Kilkenny Castle. Another staff member accompanied us back to our new room to make sure there was no problems. I have stayed in many hotels often having to return several times to reception with a faulty keycard so it was very refreshing to have great customer care from the staff here.
The room itself was very spacious and nicely decorated. The bed was very large and comfortable. Also the room looked exactly the same as the hotel website photos.
The choice at breakfast was good.
Free parking right beside the hotel.
I would happily return to the Pembroke and would recommend to family and friends.

  • Stayed: January 2012, travelled as a couple
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Thank wibblywobblyone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbroderick, General Manager at Pembroke Kilkenny, responded to this reviewResponded 8 March 2012

Dear Guest,

Thank you for sharing the positive feedback about your recent visit. I am very pleased to learn that you enjoyed your stay.

All our team have a genuine desire to look after each and every guest so I am glad that you appreciated their efforts.

Looking forward to welcoming you back to The Pembroke Hotel in the future.

best regards,

Paul

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Reviewed 20 January 2012

Clean, comfortable and right in the heart of Kilkenny. Excellent staff

  • Stayed: October 2011, travelled as a couple
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1  Thank SmokeyBacon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbroderick, General Manager at Pembroke Kilkenny, responded to this reviewResponded 8 March 2012

Dear Guest

Thank you for the kind words and we hope to see you back again soon.

regards,

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 January 2012

I stayed at the Pembroke for two nights at the start of my honeymoon. The hotel was centrally located in the middle of Kilkenny -- a perfect location for walking around the city. We parked our car in the hotel's small parking lot and didn't go back to it until we checked out. This would be my only concern with the hotel - the fact that the parking area was so small and I would imagine that parking would be hard to find sometimes.

The inside of the hotel was very modern, clean, and comfortable. Our room was oddly shaped, but it worked - very spacious. I am very picky about hotel rooms, but was extremely content with this room. It had a nice sitting area and table, desk, large and comfy bed, closet area, and nice and clean bathroom. Everything was very clean. I felt very comfortable here.

The customer service we received was excellent .... in fact we came back late one night and found the kitchen was closed, but the bartender offered to make us some sandwiches, which were very good. He also gave us excellent tips of places to visit as we traveled across Ireland. Additionally, when we checked out, the staff asked us where we were headed and gave us directions and a map on how to get out of the city and on the right road to our next destination. The staff also provided us with a handy map to use while we explored Kilkenny and gave us tips on good pubs to go to.

Breakfast was very good and filling. The breakfast dining area was comfortable and the staff was very polite and nice.

The location of the hotel is -fantastic-. Within walking distance is Kilkenny Castle (there is an outdoor market area with fresh-baked goods, coffees, and such that was set-up outside the castle), an artisan area with silversmiths and quaint shopping, Smithwicks brewery (a must-go if you enjoy beer), Rothe House, St. Canices Cathedral, the Black Abbey, and so much more. The town itself was very pleasant to walk around in.

Kilkenny turned out to be one of our favorite towns in Ireland, and the Pembroke one of our favorite hotels. If I ever have the opportunity to visit again, I will stay at the Pembroke with no hesitation.

  • Stayed: November 2011, travelled as a couple
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Thank sln123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbroderick, General Manager at Pembroke Kilkenny, responded to this reviewResponded 8 March 2012

Dear Guest,

Thank you for taking the time to share your feedback of The Pembroke Hotel Kilkenny. I am very pleased to read your appraisal of our team, services, facilities and beautiful city and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts.

All the best for your new future together and we hope to welcome you back again.

Warmest regards,

Paul

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Reviewed 15 January 2012

Just back from a weekend stay with a group of friends in The Pembroke Hotel. It is a wonderful hotel in the heart of the city.
The service was very good in the restaurant and the food was even better. excellent breakfast!
The rooms were comfortable and spacious.
The staff were extremely friendly and always greeted you with a smile.
Overall highly reccomended on all fronts and will be back again.

  • Stayed: January 2012, travelled with friends
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Thank cathalh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pbroderick, General Manager at Pembroke Kilkenny, responded to this reviewResponded 8 March 2012

Dear Cathalh

Thank you for choosing to stay with us for your recent visit to the city.

I have passed on your kind words to our team members.

See you back again soon.

regards,

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Pembroke Kilkenny

Address: 11 Patrick Street, Kilkenny R95 E40W, Ireland
Phone Number:
Region: Ireland > Province of Leinster > County Kilkenny > Kilkenny
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kilkenny
#1 Luxury Hotel in Kilkenny
#2 Business Hotel in Kilkenny
#3 Family Hotel in Kilkenny
Price Range: €76 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pembroke Kilkenny 4*
Number of rooms: 74
Official Description (provided by the hotel):
Pembroke Kilkenny is a 4 star boutique hotel in the heart of Kilkenny City. Acting as a gateway to Ireland’s Ancient East, Kilkenny is a wonderful city buzzing with history and culture. You will find us on Kilkenny’s most exclusive street, right in the centre of the city. Offering spacious 4 star rooms in Ireland, and a peaceful charm throughout, Pembroke Kilkenny is a welcoming hotel and events venue with a comfortable ambience and friendly team that puts your needs first. Our hotel is near Kilkenny Castle, Butler House, and the Kilkenny Design Centre so you will never be short of things to do. On top of all of that, Pembroke Kilkenny is also just a few minutes from the main High Street - prime location without the noise! Pull up a chair and join us for a hearty meal, morning coffee, brunch, lunch, afternoon, dinner or evening drinks at Statham’s Bar & Restaurant. With traditional hospitality and a relaxed atmosphere, Statham’s is a great place to wine, dine, and unwind. It is also a fantastic private events venue in Kilkenny perfect for celebrations with family and friends. We have live music to entertain our guests every weekend. Pembroke Kilkenny is also home to Mint, our very own medispa. Whether you want a quick file and polish, laser treatments, skincare, or just a spot of pampering with a massage, facial, body treatment, and signature packages, we have just the thing for you. 11 Patrick Street is home to our Kilkenny corporate and conference facilities, featuring state-of-the-art equipment and high standards of personal service. Bespoke corporate packages and services are available. ... more   less 
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Also Known As:
Pembroke Hotel Kilkenny

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