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Declan B

Amazing family hotel

Review of Newpark Hotel
5.0 of 5 bubblesReviewed 3 Aug 2024
Stayed here with my wife and two little girls it is a amazing family hotel staff ware so good. Food was amazing and value for money and the dino park they have at the back of the hotel is very good kids stayed in it all day playing. pool is fantastic.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this review
Responded 4 weeks ago
Dear 868declanb,

Thank you for taking the time to review our hotel.

It is lovely to read your comments about your stay here with us. Thank you so much for your kind words on our Amazing family hotel, that is what we are striving to be. Thank you also for your kind words on our dino park, pool, food and most importantly our staff.

We look forward to welcoming you back in the future.

Yours sincerely,

Mark Flynn,
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (4,134)
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Reviewed 2 August 2024

We can't begin to describe how magical our wedding day was for us. After all the planning and preparation, the day came and went and was better than we could have ever imagined, thanks in no small part to Sinéad and the incredible team at the Newpark Hotel. We booked our date 2 years out and had regular communication and updates from Sinéad, the wedding coordinator, throughout the build up. No ask was too big or small and we were truly made feel special and valued throughout the experience. The wedding tasting meal was such a highlight of the build up for us. The food was incredible and we were spoiled for choice. We met with Sinéad several times as the wedding day got closer and knew going into the wedding day that the Newpark had everything covered and we could trust them completely to give our guests a memorable day. On the day itself the staff at the Newpark went above and beyond for us. The food was incredible and people are still genuinely talking about the meal and the beautiful ambience in the Newpark. The garden off the ballroom was wonderful for photographs after the meal. A special mention to Aga who took great care of us throughout the day itself. She was a complete pro and ensured the day went so smoothly- it was so stress free for us as a couple. I can't thank Sinéad, Aga and the team at the Newpark enough for giving us one of the best days of our lives- wish we could do it all over again!
Úna & Kieran

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Úna W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this reviewResponded 4 weeks ago

Dear Úna & Kieran,

Thank you for taking the time to review our hotel, and thank you for choosing us to be the location for such a special and wonderful day.
It warms my heart to read your review on how magical your day was. From Sinead our Wedding Coordinator planning, to Aga our Wedding Manager ensuring that each aspect of your day was as you dream it would be.
I know our team will also be so thrilled with your kind words too.

We look forward to welcoming you back in the future to create many more magical memories.

Yours sincerely,

Mark Flynn,
General Manager

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Reviewed 30 July 2024 via mobile

We stayed at Newpark as a family of four, having done lots of research for toddler friendly hotels online. Wow - what a great call to stay here.
We were out of peak time for the park so the inflatables were down, food stalls were closed and it was quiet which was all great for us as we could take our time and had the playgrounds practically to ourselves. It was brilliant. There was so much to do in the park, and it's right in the hotel grounds and all buggy friendly.
Our bedroom was perfect, large and had a fridge, all we needed and we got two cots from the hotel that were clean.
The hotel is modern and pretty and the two games rooms are nice as ones for smallies which we used and there was a bigger one for older kids with machines.
The pool was the biggest hit as it's SO warm and perfect for kids. There's a children's pool to the side, which is a decent depth and size, but the main pool was perfect for the kids to practice in.
The only issue we had was we were misinformed by reception that the kids could use the pool once it opens (20 mins from when we caller as we wanted a last swim before leaving) and we arrived down, kids in their togs, to be told no it wasn't childrens hours and it was an insurance issue to let us in. Having both worked in leisure centres for years, this was an interesting excuse to us. Trying to reason with toddlers at the crack of dawn was not amazing, but the positives all outweigh it.
Will return as we had a lovely time and got a great price.

Room tip: Off peak was great - would recommend this time for toddlers and babies. We went to the sensorium in Kilkenny with our smallies and it was lovely. Food in bar was only OK.
Date of stay: March 2024
Trip type: Travelled with family
3  Thank JaneBK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this reviewResponded 4 weeks ago

Dear JaneBK,

Thank you for taking the time to review our hotel.

It is lovely to hear you and your family enjoyed so much of what we have to offer here at Newpark Hotel, from our wonderful Jurassic Newpark located just at the back of the hotel, to our games rooms and pool. I am sorry to hear about the miscommunication regarding our pool times. I will follow up internal on this to ensure the improvement for all our guests.
I hope this has not deterred you from returning to our hotel as we look forward to welcoming you and your family back in the future.

Yours sincerely,

Mark Flynn,
General Manager

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Reviewed 29 July 2024 via mobile

Just back from another fab stay in Newpark Kilkenny with my 3 sisters, booking always so easy with Carol in reservation team, Room, Meal, Breakfast everything was wondeful including extra treats in room for my sisters birthday, looking forward to returning again in September 🥰

Room tip: Try out the outdoor pool
Date of stay: July 2024
Trip type: Travelled with family
1  Thank deesal1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this reviewResponded 4 weeks ago

Dear deesal1,

Thank you for taking the time to review our hotel.

It is lovely to hear that you enjoyed your stay here with us for a family get away. I am glad Carol was able to ensure your reservation was so easy and thank you for your kind comments on our rooms, food and staff.
We look forward to welcoming you back in September.

Yours sincerely,

Mark Flynn,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2024

Beautiful family friendly hotel, The moment you step inside the hotel you are made welcome. Fantastic staff always at hand to answer your query's. The pool and Spa were one of the many highlight's of our stay in the New park Hotel. Also the Jurassic Park next to the Hotel will give the kids a few hours of fun,

Date of stay: July 2024
Trip type: Travelled with family
2  Thank davidmY4800BI
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this reviewResponded 4 weeks ago

Dear davidmY4800BI,

Thank you for taking the time to review our hotel.
What a lovely review. Thank you for your kind words on our beautiful family friendly hotel. It is great to hear you enjoyed so much of what we have to offer; our Pool and Spa, Jurassic Newpark and our fantastic staff.
We look forward to welcoming you back in the future.
Yours sincerely,

Mark Flynn,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2024

Fantastic hotel with an amazing, enthusiastic team.
Brilliant from start to finish with a super welcoming front desk team, friendly restaurant and housekeeping team, and the best park ever for massive Dino fans!
They close the park to the public in the evenings and the resident kids are allowed to run free with the kids club, this was nothing short of magic!!
Having visited as a day trip last year, I was so delighted to do an overnight stay this year. Looking forward to returning already, but will have to keep an eye out for offers as it is very expensive.
Every team member we passed in the corridors said a friendly hello....a wonderful team all round!

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank PaulineH1593
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mark Flynn, General Manager at Newpark Hotel, responded to this reviewResponded 4 weeks ago

Dear PaulineH1593,

Thank you for taking the time to review our hotel.

I am delighted you enjoyed your stay and found it worth the price.
It is so lovely to hear of the magical memories you made here, what a wonderful time to have a whole Jurassic Park to yourselves.
Thank you for your kind words on our amazing hotel and friendly staff.
We are looking forward to welcoming you back again in the future.

Yours sincerely,

Mark Flynn,
General Manager

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