Top quality family hotel. Every single staff member was amazing. And the jurassic newpark and bounce was quality for the kids they had 3 funfilled days were they were exhausted by by time. Food and beverage were spot on and location to city center was good. We will be back.
Dear Traveler66747648535,
Thank you for taking the time to review our hotel.
What a lovely review! We appreciate your kind words on our staff and facilities. I have to agree, Every Single Staff Member is Amazing. It is great to hear you had such a fun filled time in Jurassic Newpark and our Jurassic Bounce. Thank you for your kind words on our food and beverage offerings.
We look forward to welcoming you back in the future.
Yours sincerely,
Mark Flynn
General Manager
I would genuinely make a trip back for a massage. Jacqui "healing hands" they should call her. Absolutely incredible massage. She understood my preferences perfectly and I am now relaxing in the spa. Absolutely delighted. Thank you, Jacqui!
The kiddy facilities are also amazing by the way and staff very understanding of our neurodivergent family and needs. Great spot!
Dear 27grainnek,
Thank you for taking the time to review our hotel.
I am delighted you had such a wonderful time here with us and that Amy made your experience so memorable.
We look forward to welcoming you back in the future.
Yours sincerely,
Mark Flynn,
General Manager
Had a wonderful experience in the Spa today.
It’s a beautiful Clean,Calm Zen Zone.
Reception Staff very Welcoming and Professional.
Infinity pool and Steam Room very Relaxing.
My Therapist was Amy and would highly recommend her.So Calm and so informative on matters relating to Skin Care.
Had the Best Facial ever and will definitely return.
Five Star Experience.
Dear BWPJC,
Thank you for taking the time to review our hotel.
I am delighted you had such a wonderful time here with us and that Amy made your experience so memorable.
We look forward to welcoming you back in the future.
Yours sincerely,
Mark Flynn,
General Manager
Only used the Spa, I was greeted with polite, friendly happy staff, Explained clearly what the experience was going to be, Shown the facilities and and the entire experience was exceptional.
My lady was Amy, I had the back neck head Indian massage she made sure I was comfortable at all times. She knew when to talk when not to talk and she was wonderful. Can’t recommend the service Enough.
Dear rosel595,
Thank you for taking the time to review our hotel.
I am delighted you had such a wonderful time here with us and that Amy made your experience so memorable.
We look forward to welcoming you back in the future.
Yours sincerely,
Mark Flynn,
General Manager
We had my daughter’s wedding here and stayed 2 nights. It was an absolutely fantastic experience! The staff were so helpful, the food was exceptional and I’d highly recommend Newpark as a wedding venue. We also had young children staying and there was so many things for them to enjoy too!
Dear eileendN7690TC,
Thank you for taking the time to review our hotel.
It is lovely to read that you had such a fantastic experience for such a special occasion. Thank you for your kind words on our food, our venue and most importantly our staff during your daughters wedding.
We look forward to welcoming you back in the future to create more wonderful memories.
Yours sincerely,
Mark Flynn,
General Manager
