2nd time staying in this hotel .it's a fantastic hotel for location and a very comfy stay . The rooms are soundproofed so makes for a lovely quiet stay. Good value for money . Bed is comfy you are given plenty of tea /coffee toiletries.staff are very nice
Dear zoei m,
I'm glad that you enjoyed your stay with us, in general, and thank you for the feedback. I will certainly share it with our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
Parking facilities available with special rate, very well located to visit town center. Room very comfortable, we sleeped very well.
Dear 112alicia,
Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
Great hotel it was my second time here.Staff are friendly throughout the hotel.Breakfast was delicious, plentyfull and fresh.Hotel is spotless and also the pool area.Parking reduced for hotel guests across the road.Shopes/pubs /restaurants within a 5 mins walk
We will be back
Dear Pennypen11,
I'm glad that you enjoyed your stay with us, in general, and thank you for the feedback. I will certainly share it with our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
We are back from a 2 night stay here. Very clean hotel,staff very good at their Jobs, a big shout out to olivia the girl on breakfast yesterday morning. Who made it her business to make sure everyone was OK for tea and coffee. It was also great to see the GM severing up the breakfast, making sure there was no delay on people getting a good hot breakfast. Our room was lovely bed comfortable, and shower hot. 1mark down as we were there for 2 nights our room wasn't cleaned. Did mind the cleaning part, but we needed towels, so I asked at reception before we went out for a walk. Could they arrange this? The girl says no problem. Only for us to come back and find no towels still had to ring down again and ask eventually we got some. It's a small thing, but when you have been out walking and look forward to a shower, it's a pain back side. Plus if you are there you wont get an early drink as the bar dont open until 4 😭.All in all, we would most definitely stay again. Love the hotel location and friendly staff.
Dear JohnW3997,
Whilst I'm glad that you enjoyed your stay with us, in general, I apologise sincerely for any shortcomings around the servicing of your guestroom, in particular. I will certainly address it with our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
Beautiful hotel, lovely location, staff very nice and friendly. Most comfortable mattress I’ve ever slept in in a hotel. Pricy but a fab stay
Dear j8qc8hy1j6,
Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
