Great hotel it was my second time here.Staff are friendly throughout the hotel.Breakfast was delicious, plentyfull and fresh.Hotel is spotless and also the pool area.Parking reduced for hotel guests across the road.Shopes/pubs /restaurants within a 5 mins walk
We will be back
Dear Pennypen11,
I'm glad that you enjoyed your stay with us, in general, and thank you for the feedback. I will certainly share it with our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
We are back from a 2 night stay here. Very clean hotel,staff very good at their Jobs, a big shout out to olivia the girl on breakfast yesterday morning. Who made it her business to make sure everyone was OK for tea and coffee. It was also great to see the GM severing up the breakfast, making sure there was no delay on people getting a good hot breakfast. Our room was lovely bed comfortable, and shower hot. 1mark down as we were there for 2 nights our room wasn't cleaned. Did mind the cleaning part, but we needed towels, so I asked at reception before we went out for a walk. Could they arrange this? The girl says no problem. Only for us to come back and find no towels still had to ring down again and ask eventually we got some. It's a small thing, but when you have been out walking and look forward to a shower, it's a pain back side. Plus if you are there you wont get an early drink as the bar dont open until 4 😭.All in all, we would most definitely stay again. Love the hotel location and friendly staff.
Dear JohnW3997,
Whilst I'm glad that you enjoyed your stay with us, in general, I apologise sincerely for any shortcomings around the servicing of your guestroom, in particular. I will certainly address it with our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
Beautiful hotel, lovely location, staff very nice and friendly. Most comfortable mattress I’ve ever slept in in a hotel. Pricy but a fab stay
Dear j8qc8hy1j6,
Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
Just back from a wonderful experience courtesy of the whole team at the Kilkenny Ormonde Hotel. The entire team were very professional and welcoming from start to finish. We will definitely be back!! A special shout out to Mags who made a very generous and varied breakfast experience exceptional...Magsnificent!!
Dear dIT1569QC,
I'm glad that you enjoyed your stay with us, in general, and thank you for the feedback. I will certainly share it with Mags and the rest of our team over the coming days and I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
We had a great 2 night stay and found the location great to walk to all sights! Service was excellent and the front desk was awesome at check in and check out. Breakfast was good and all the Irish classics available.
Dear corinnew896,
Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.
Yours in Service,
Colin Ahern
General Manager
