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Trek16466876840

A Great Hotel

5.0 of 5 bubblesReviewed 8 Jul 2024
This is a great hotel right in the heart of Kilkenny. It’s just a short walk for most of the attractions and some really good bars! The food was very good in the restaurant and the staff friendly and efficient. Would recommend this hotel to anyone travelling to Kilkenny.
Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this review
Responded 10 Jul 2024
Dear Trek16466876840,

Thank you for taking the time to review your visit to our Hotel on TripAdvisor. I'm really glad that you enjoyed your stay with us and I hope to get the opportunity to welcome you back to Kilkenny again soon.

I'll make sure to pass your lovely feedback on to all our team.

Kind Regards,

Colin Ahern
General Manager
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,815)
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Traveller rating
1,475
785
353
130
73
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All reviews ormond hotel ko spa leisure centre car park central location the heart of the city lovely hotel bars and restaurants saturday night last weekend breakfast room enjoyable stay great weekend checking out afternoon tea bar food family room
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Reviewed 8 July 2024

We liked everything. The food was amazing, very helpful staffs, very comfortable room. Congratulations! 😀

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank mrsX337IT
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 July 2024

Dear mrsX337IT,

Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.

Yours in Service,

Colin Ahern
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024

It was a last-minute booking having been let down. Staff were amazing, especially maggs at Breakfast, she deserves a pay rise ! She spoke and assisted everyone who came down for breakfast and she was Lovely. The car park needs better signage to indicate its for the hotel. The floor in the room needed hoovering better.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Mellorka
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 July 2024

Dear Mellorka,

Thank you for taking the time to review your visit to our Hotel on TripAdvisor. I'm really glad that you enjoyed your stay with us, in general, and I hope to get the opportunity to welcome you back to Kilkenny again soon.

I'll make sure to pass your lovely feedback on to all our team, especially Mags.

Kind Regards,

Colin Ahern
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2024

Great location, great staff. I always stay here, but it seems the cleanliness has gone down hill, place needs a good power wash, including the ormonde signs out front

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Christine M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 11 July 2024

Dear Christine M,

Thank you for taking the time to review our Hotel on TripAdvisor and for your continued custom. I'm am obviously disappointed to read this feedback and your experience is clearly not in line with the vast majority of what we receive. I would welcome the opportunity to discuss your experiences with you in person, should you wish and I have included my direct contact details below for your convenience.

Yours in Service,

Colin Ahern
General Manager
e: colin@kilkennyormonde.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2024

We originally booked for 1 night as we were guests at a wedding in Kilkenny but enjoyed our stay so much in this hotel that we booked a second night.
The staff were all so pleasant and courteous at all times and went out of their way to accommodate our every need.Ineed to give a special word of gratitude to Mags ....she is something else.
This lady certainly knows her job and loves making sure that everyone enjoys their stay...she gives sterling service and is such an asset to this Hotel.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Catherine K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 July 2024

Dear Catherine K,

Thank you for the lovely feedback, I’m very appreciative and I’ll certainly pass it on to all my team here, especially Mags. I hope to get the opportunity to welcome you back to Kilkenny and the Ormonde again soon.

Yours in Service,

Colin Ahern
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2024

We travelled to the hotel on a family gathering and the room we were allocated was amazing, it was spacious and clean, the hotel were great to accommodate us all in one big family room
We will definitely be back

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank J8291WSmelissa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 July 2024

Dear J8291WSmelissa,

Thank you for taking the time to review your visit to our Hotel on TripAdvisor. I'm really glad that you enjoyed your stay with us and I hope to get the opportunity to welcome you back to Kilkenny again soon.

I'll make sure to pass your lovely feedback on to all our team.

Kind Regards,

Colin Ahern
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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