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Reviews (2,345)
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Traveller rating
1,158
661
331
126
69
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All reviews ormond hotel ko spa leisure centre car park central location the heart of the city lovely hotel bars and restaurants last weekend breakfast room enjoyable stay checking out great weekend afternoon tea family room top class colin
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Reviewed 11 October 2022

Lovely spa treatment by Jessie, very friendly and relaxed atmosphere in the spa and the leisure club, helpful staff. who even validated the parking ticket. Lovely complimentary sweet treat after the spa treatment.

Date of stay: October 2022
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank 157trose
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 November 2022

Dear 157trose,

Thank you for taking the time to review your visit to the KO Spa on TripAdvisor. I'm really glad that you enjoyed your treatments and all the team there hope to get the opportunity to welcome you all back soon.

Kind Regards,

Colin Ahern
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2022

I stayed for two nights B &B with my golf buddies and we had an excellent meal in the Hoban restaurant one night. The staff were very efficient and friendly (especially Christine on reception and Mags at breakfast) and the rooms clean, comfortable and well appointed. I was also very impressed by the leisure centre and took advantage of some chill out time in the sizeable pool and steam room. Kilkenny is a lovely little city and the Ormonde couldn't be in more central position to explore it.

Date of stay: October 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank Convo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 November 2022

Dear Convo,

Thank you for taking the time to review your visit to our Hotel on TripAdvisor. I'm really glad that you and your friends enjoyed your meal with us and I'll make sure to pass on your kind words to all the team here, especially Mags & Christine.

Kind Regards,

Colin Ahern
General Manager

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Reviewed 8 October 2022 via mobile

KO Spa ...What an amazing experience, phoned in and Sarah was so professional and kind. Booked facials for 4 of us and 1 of our party fell ill. Not a problem, wonderful experience, loved the platters of sorbet, macarons, and truffles at the end of our facials, a truly enjoyable experience and we will all be back so thank you to Sarah and the other 2 lovely ladies who made this a thoroughly enjoyable experience

Room tip: Book a treatment
Date of stay: October 2022
Trip type: Travelled with friends
Thank 602katek
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 November 2022

Dear 602katek,

Thank you for taking the time to review your visit to the KO Spa on TripAdvisor. I'm really glad that you and your family enjoyed your treatments and all the team there hope to get the opportunity to welcome you all back soon.

Kind Regards,

Colin Ahern
General Manager

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Reviewed 2 October 2022

The hotel is lovely & in a perfect location. Dinner & breakfast both of a poor standard. The staff made us feel like we were going to run off without paying for drinks etc even though we had prepaid for dinner bed & breakfast upon arrival. The bedroom was a great size and so comfortable. Sadly We Wouldn’t return as the poor quality of the food let them down.

Date of stay: October 2022
Trip type: Travelled with friends
Thank auddoyle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 10 November 2022

Dear auddoyle,

Thank you for taking the time to review our Hotel on TripAdvisor. I'm obviously disappointed that you didn't enjoy your meals with us and may I take this opportunity to apologise for any of our shortcomings in that regard.

I would welcome the opportunity to discuss your experience with you in person, should you wish and I have included my contact details below for your convenience.

Yours in Service,

Colin Ahern
General Manager
e: colin@kilkennyormonde.com

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Reviewed 26 September 2022

We spent two nights at this property. Our welcome was warm and friendly, our room was clean and well stocked with everything we needed. We had dinner the first night and service was excellent and the meals were delicious. The restaurant staff was attentive and right there if we needed anything. The presentation of the food was outstanding. Breakfast was a bit of a disappointment, very rushed and confusing. No matter, we got through it. We spent nearly 2 weeks in Ireland and our stay here was a highlight! Very well done and thank you!

Date of stay: September 2022
    • Rooms
    • Cleanliness
    • Service
1  Thank syrnomad
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Colin Ahern, General Manager at Kilkenny Ormonde Hotel, responded to this reviewResponded 29 September 2022

Dear syrnomad,

Many thanks for the lovely review and recommendation. We hope to get the opportunity to welcome you back to Ireland and Kilkenny some day soon. I'll make sure to pass our kind words on to all our team.

Yours in Service,

Colin Ahern
General Manager

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