Lobby of hotel is beautiful updated but that’s where it ends, room are so dated, bathrooms only have shower over the bath with a mouldy shower curtain.
Bed was comfortable,
Bar staff were terrible, rude and dismissive, stood at the bar and ignored by staff chatting with each other and then serve someone that had just arrived at the bar, we were a party of 6, all experienced this.
Breakfast was great !!More
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Spent only one night here laat week but the rooms, the service, and the staff were all wonderful! The kind of place i sort of wish we had an extra day or two to enjoy. Only issue we had at all was we tried to watch the Celtic game in the bar but they didn't carry the full sports package but...that's just me knitpicking! Strongly recommend this lovely hotel.
Dear Michael,
Thank you for taking the time to send us your recent review. We are delighted with your comments and very happy that you enjoyed The Rose Hotel experience!
Looking forward to welcoming you back again very soon.
Regards,
David Fitzgerald
Operations Manager
Having visited the Rose Hotel for many happy social occasions in the past this was my first time visiting for a funeral dinner. The meal was very good and served in the restaurant which the hotel had privately reserved for the funeral gathering. The staff present on the day served with efficiency and compassion in line with the sombre occasion of a family funeral meal. The bereaved family really appreciated the hospitality shown by the Rose Hotel on the day. It's beautiful venue with highly professional staff. Highly recommend the Rose Hotel for any occasion.
Dear Siobhan,
My deepest sympathy goes out to you and your family at this difficult time.
Thank you for your lovely comments on your recent visit to the hotel. It is assuring for us to read such a lovely review, and to share with our team. We look forward to welcoming you back again very soon for a happy occasion.
Regards,
Sajmir Mucaj
Duty Manager
would highly recommend this hotel. Attended a function there today which included a buffet lunch of locally sourced produce. Everything was amazing, especially Spillane’s smoked salmon. All the staff looked after us from start to finish. Especially the lovely Aileen in the restaurant. Even though they were very busy with many more functions etc. Will be back without a doubt.
Dear Helen,
Thank you for taking the time to post this lovely review. We strive to provide a fantastic four-star hotel customer experience for our guests & of course our staff are a key element to the success of this. Thank you in particular for mentioning Aileen and your comments will be passed on to her. We look forward to welcoming you back to see us again.
Regards,
David Fitzgerald
Operations Manager
Rooms very clean, comfortable beds. Staff friendly and helpful. Beautiful hotel overall. Nice walk nearby and the doom down the road. Town walking distance. Music weekends. A spa and different treatments available in the hotel.
Dear Chris and Tina,
Thank you for your lovely comments and feedback on your stay with us. It is assuring for us to read such a comprehensive review, we share all our reviews each week with our heads of department so all our team here will be delighted to read your feedback.
We look forward to welcoming you back to stay with us again very soon.
Regards for now,
David Fitzgerald
Operations Manager
We were on one of our many return visits to the Rose Hotel and once again it couldn't have been more enjoyable. From the warm welcome at reception at arrival to the excellent food and service in the restaurant. Even the GM takes the time to chat to the guests at breakfast making sure that the guests are well looked after. This hotel is worthy of a 5 star rating.
Dear Guest,
Thank you for your lovely review. It brings us great pleasure to know that you enjoyed your stay. I will certainly pass on your compliments to the team. We hope to welcome you back again in the future.
Best wishes,
Mark Sullivan
General Manager
