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Traveller rating
106
146
132
64
46
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All reviews leisure centre bit dated free car park swimming pool coach tour town centre hotel bar fresh fruit bar food food was lovely breakfast was excellent top class gym kerry
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Reviewed 24 September 2022

Very old rooms, so dated, cramped for a twin room,
Hotel is in a good central location, breakfast was okay nothing exciting, I wouldn’t return, we need a room last minute in Tralee and it was available, I would never choose to stay here !

Date of stay: September 2022
Trip type: Travelled with family
Thank wpttb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Duty Manager, General Manager at Brandon Hotel Conference and Leisure Centre, responded to this reviewResponded 26 September 2022

Dear wpttb.

Thank you for taking the time to write a review.
We are delighted to read that you liked our central location as that is a huge bonus for us here in the Brandon Hotel.
I will look into the other issues you raised with the relevant departments.

Kind Regards
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2022

We stayed here Sunday night and unfortunately it just wasn't great. I was exhausted after a night in hospital and rather then drive home I said it would be better to sleep over somewhere. We chose this hotel based on other recommendations but it just didn't meet a good standard in my opinion. We had room 508 a deluxe room? The walls where all marked the TV kept creeking all through the night, the matress was non existant, you keept sinking down in it as there seemed to be no springs left in it and it was unbearably thin. At 7 am the room next door 507 ran the bath but the boiler for that was in our room. The noise was something that could not have been slept through and also the walls were paper thin and we could hear the person next door bathing and moving around in the bath and then other people talking in the corridor. They may as well have been in the room with us. We raised these concerns at 7:30 with receptionist who was shocked to hear of the boiler situation and said it wasn't in our room when the door for it is literally in the picturs below gave? She gave us a breakfast on the house but (which is extremely poor, sausages where pale and look uncooked and there was very little to choose from) all I wanted was some sleep. For over 100 euro for the night it is unacceptable and for these reasons I will not recommend nor return to the hotel. I hate to leave a bad review especially with the way hospitality is at the moment but things need to be improved.

Date of stay: June 2022
Trip type: Travelled as a couple
3  Thank Nor9400
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 May 2022

On our recent visit to the brandon for the 1st time we were pleasantly surprised by the warm reception and everything that followed. The pool was lovely and a few minutes in the jacuzzi felt great on the bones. We had a spotless room and before going out in tralee we headed into the hotel bar for a few drinks where we came across more lovely staff. In the morning at our lovely breakfast we met the wonderful noreen broderick who over saw the running of the breakfast room with a smile and a chat that just brightened up the day. The food was lovely and we will definitely be back. We'll done all at the Brandon Hotel.

Date of stay: May 2022
Trip type: Travelled as a couple
1  Thank 41carmelc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Duty Manager, General Manager at Brandon Hotel Conference and Leisure Centre, responded to this reviewResponded 26 September 2022

Dear 41carmelc

Thank you for your kind review.
We are delighted to read such comments.
I will pass on the kind comments to the staff as they truly are the true asset of the Brandon Hotel.

We hope to welcome you back in the near future.

Kind Regards
Duty Manager

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Reviewed 24 March 2022

Went here with my parents and my partner for 1 night. Rooms were a bit dated but comfortable. The staff were really lovely and polite. We had a good breakfast with lots of choice. Very central and only a 10 kilometres from banna strand. The only gripe I would have is that the room was very hot.
Will definitely return.

Date of stay: March 2022
Trip type: Travelled with family
Thank Jules5817
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Duty Manager, General Manager at Brandon Hotel Conference and Leisure Centre, responded to this reviewResponded 26 September 2022

Dear Jules5817

Thank you for your kind review.
We are delighted to read that you had a lovly stay in the Brandon Hotel.
I will pass on the kind comments to the staff.

We hope to welcome you back in the near future.

Kind Regards
Duty Manager

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Reviewed 25 February 2022

We stayed here during February for 2 nights in a family room. The room itself was grand and well kept and clean. It had an actual key for the door which meant that we usually left it at reception when we left as it was too awkward to carry. There was free parking behind the hotel and a number of very nice restaurants nearby. We also used the pool facilities which were perfect for kids that can swim as there's no lifeguard and also nobody enforcing the swimhat rule. The 2 drawbacks were a lack of a safe in the room and also the lack of pastries at the breakfast buffet. Other than that I'd recommend.

Date of stay: February 2022
Trip type: Travelled with family
Thank AgRithAris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Duty Manager, General Manager at Brandon Hotel Conference and Leisure Centre, responded to this reviewResponded 26 September 2022

Dear AgRithAris.

Thank you for your kind review, we were delighted to read you enjoyed your time with us.

We hope to welcome you back soon.
Kind Regards
Duty Manager

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