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Reviewed 10 June 2022

Perhaps the best part of the Scotts Hotel in Killarney is with the experience we had with Ardit Lezaj in the hotel restaurant. From our first encounter for dinner to the days of breakfast that followed, Ardit was an exemplary host. He is warm and welcoming, and helped guide us in things to do during our stay. We left knowing we made a new friend. His customer service is extraordinary.
Michael Gold, Christine Miller and Sandy Brunmeier

Room tip: Rooms away from the bar and outside area are quieter.
Date of stay: May 2022
    • Value
    • Sleep Quality
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1  Thank christinemX2533QY
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patricia O'Mahony, Marketing at Scotts Hotel Killarney, responded to this reviewResponded 20 June 2022

Dear Christine
Thank you for your kind comments in relation to Ardit, he is delighted with your comments.
Kindest regards
Patricia O'Mahony

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2022

Not one to normally complain but I am so disappointed with my recent stay.

Upgraded to a Suite - if this is what a suite is, I'd hate to see a standard room.

We avoided the bar/restaurant as the room was such a let down. They did have live music when we came back after dinner - only plus of the hotel really. Bar service was abrupt and to be honest I was shocked by the staff and the level of rudeness. The bar was not busy and the staff lacked basic - please and thank yous.

Breakfast again was disappointing - cold full irish.

Hotel is central location but will not return. Terrible room, breakfast and highly overpriced. Expressed our disappointment at check out and were told the managers were busy but someone would ring us. Still waiting for the call over 2 weeks later.

We stay in nice hotels but this was a poor 3 star at best. We extended our stay in the hotel close by - The International and had a great stay!

Date of stay: May 2022
    • Value
    • Cleanliness
    • Service
2  Thank SarahOr87
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patricia O'Mahony, Marketing at Scotts Hotel Killarney, responded to this reviewResponded 20 June 2022

Sarah

I have tried to reach out to you privately to discuss your comments however you have chosen not to participate in the conversation which is very regretful. I take all comments as constructive and we have noted your disappointment in the hotel.
Kindest regards
Patricia O'Mahony

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Reviewed 7 June 2022

Stayed at Scott’s over the June bank holiday weekend and had a fantastic stay. Could not recommend this place highly enough. Great rooms, food and entertainment. The craic that was had in the outside area with the live bands was mighty.

Date of stay: June 2022
    • Value
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Review collected in partnership with this hotel
Thank SlimCarson
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patricia O'Mahony, Marketing at Scotts Hotel Killarney, responded to this reviewResponded 20 June 2022

Dear SlimCarson
Thank you for your kind comments in relation to your recent stay over the BikeFest weekend. That weekend is one of the best festivals Killarney offers and each year we look forward to it. Thank you ever so much for your recommendation and we look forward to welcome you back for next years BikeFest.
Kindest regards
Patricia O'Mahony

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Reviewed 6 June 2022

We were in town for a family wedding and the apartment we stayed in was exceptional. It was spacious, clean, in a great location, had friendly staff and was a great value for the price we paid. It was close to the Great Southern Hotel where we attended a family wedding and there are so many shops, restaurants and bars close by. Awesome place to stay!

Date of stay: June 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank MargoM160
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patricia O'Mahony, Marketing at Scotts Hotel Killarney, responded to this reviewResponded 7 June 2022

Margo,

Many thanks for your lovely review on your most recent stay. I am delighted that you enjoyed our spacious two bedroom apartment for your family wedding and you found it value for money. I look forward to welcoming you to Scotts Hotel in the near future.
Kindest regards
Patricia O'Mahony
Scotts Hotel Killarney

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Reviewed 3 June 2022

Four of us stayed last weekend for a treat and we were not disappointed, the lovely manager organised for us to go out on a boat trip in Ross Castle it was so enjoyable we ate in the restaurant the second night of our stay it was so delightful and very friendly staff, breakfast in the mornings was fabulous with plenty of choice and very well laid out, thank you for such enjoyable weekend

Date of stay: March 2022
Trip type: Travelled with friends
Thank Joaneycc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Patricia O'Mahony, Marketing at Scotts Hotel Killarney, responded to this reviewResponded 7 June 2022

Thank you Joaneycc for your lovely review regarding your most recent stay in Scotts Hotel. I am delighted to read that you had a lovely weekend in Killarney and you enjoyed what we offer to our guests. We hope we get the opportunity to welcome you and your friends back to Scotts Hotel in the near future.
Kindest regards
Patricia O'Mahony
Sales & Marketing Manager

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