Dropped our bags, at reception while we enjoyed Pimms afternoon tea served by Pebbles who was outstanding. Really friendly and provided a fantastic service. Pimms was best I ever tasted and the afternoon tea was lovely. Pianist played lovely modern music which really added to the atmosphere. Even got a Happy Birthday Chocolate plate, very nice touch and really appreciated.
Checked in, welcome was great. Bags had been taken to our room. Got a lovely room, on 4th floor great view. Had requested Twin via email, no response so I called to confirm but we still got Double. Rang reception and it was changed by accommodation in no time. Who was very friendly and gave us some suggestions for the evening. Also got a chocolate Birthday plate here, lovely gesture really appreciated.
Popped to the pool for a dip, very nice. GHD Hairdryer and straighteners very useful.
Breakfast was lovely, really enjoyed the pancake machine such a novelty.
Will definitely consider staying again if can get good rate like the 14 advance purchase. Don't think I would pay full rate. Overall really enjoyed stay and the afternoon tea with Pimms was fantastic.