I have never had such an overall amazing experience from anywhere before! This was my first time ever visiting Killarney and I loved every moment, as we walked into the beautiful Plaza reception area, we were greeted and checked in by a lovely receptionist by the name of Jessica, who explained all the guidelines and amenities of the Hotel. She then informed us that we had been upgraded to a suite on account of it being my Birthday, my boyfriend and I were so pleasantly surprised. Once we had finished our checking in we were offered a complimentary glass of Mulled Wine, which was just delicious and such a lovely treat coming in from the cold. We made our way to our room which I was gobsmacked with, it was so large and spacious with a beautiful bathroom, and the comfiest bed I have ever slept on! The General Manager left a lovely card welcoming us and wishing a Happy Birthday. The view of the park was stunning with sweeping mountains and lake front in the distance. We opted to get breakfast to our room, which came to a very reasonable €10 charge, but so worth it for the comfort of getting ready to go to the Spa that we booked the following morning. We went to the Café du Parc and the Host found us a seat and we had time to grab some Lunch, which we both of the Black Pudding Hash, which was delicious, and some cocktails! Every single cocktail we had there was just so tasty! That evening we had booked the Tanyard, we we’re greeted by Angelo the Host at the time, our waitress who was so very attentive and sweet, Lydia, also David, the expert Cocktail maker!! My Boyfriend and I got the Crab Muffin to start, which is so perfectly delicious and light, not to fill you up before Mains. I got the Lamb which was perfectly pink as was my Boyfriends steak. Special thank you to Will the head chef and the excellent team that are in behind the scenes making excellent food. Honesty every single experience was just 5 star, the staff were just so so lovely, friendly and just from my own perspective coming from previously working in a hotel, it just brings me such joy to see that the staff genuinely seemed to be so happy working there, from the person that checked us in at the car park to all the staff that just saw us in the hallways, every single one greeting us and so polite!! I wish I got all their names to mention them here. The next morning after our breakfast was brought to us by Sean and then we made our way down to the Spa which was top notch, Carrie looked after us here after our Serail Experience which was very reasonable priced. I just thank every single staff member for such a wonderful experience, you are all a credit to the Hotel, you all made it such a great weekend! We can’t wait to visit in the summer time again! I’m terrible I didn’t get more pictures but next time I will ~ Natasha

Amazing service, staff, food and facilities, We were shown to our table by Angelo who was very nice our waitress Lydia and bartender David had exceptional knowledge of the food and drinks on the menu and couldn't have been nicer, every staff member was so friendly. We will definitely be returning