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All reviews kaynes bar lovely hotel town centre bar food a lovely stay muckross road enjoyable stay hotel bar ross castle top class national park last weekend stayed here for two nights lovely room two night stay breakfast room would highly recommend this hotel
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Reviewed 15 September 2020 via mobile

Wonderfully clean , inviting , strict and impressive adherence in relation to Covid which is very settling.
Wonderful room . A beautiful dining room for breakfast , the most bright and spacious dining room I’ve been in in quite some time. Wonderfully cooked breakfast.
Very reasonably priced! And a nice stroll into town that’s by no means out of reach.
A fire alarm that went off in the late night was acknowledged at breakfast and the price of our meal waved as a gesture. Now thats hospitality. Thank you again , will definitely return whenever we are in Killarney again.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank eeldiv13
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bernadette Randles, Owner at Dromhall Hotel, responded to this reviewResponded 18 September 2020

Dear eeldiv13,

Thank you for your kind and complimentary review, I am delighted to read your comments regarding your bedroom, our dining room and our breakfast restaurant - it really is a room that captures the natural day light beautifully. We have worked hard on our covid measures and to read your comments above about being put at ease is very rewarding for us to read as a team and know our hard work is having a positive impact on our guests.

Again we apologise for the alarm disturbance and we too hope to welcome you back to Dromhall in the future.

Regards,
Bernadette Randles.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 September 2020

First of all, some of the loveliest staff you will ever meet. They went above and beyond to make this place inviting and friendly. The restaurant was also great and we really enjoyed our morning breakfasts there!

The rooms were a bit dated, as others have said, but the big problem we found was the heat. This seems to be a common problem in the hotel as every room has a fan, but it's just not enough. I'm not normally affected by heat, but this even got to me. After a really bad night, we were considering making a complaint and checking out, but the staff were so nice and found us another, nicer room that was also a bit cooler. It was still warm (Air conditioning would not go amiss here!) but the staff were so nice, we decided to finish our 3 nights at Dromhall.

It is definitely a dog friendly hotel and unfortunately there were a few carpet stains as proof of this, but if you have a dog, you'll love this place. The incredible entrance and beautiful restaurant are clearly well maintained, but the rooms definitely need a bit more TLC. However, the staff investment is invaluable and the management of Dromhall is doing incredibly well in this department!

Room tip: Rooms facing the front of the hotel seem to be more updated and with much more airflow!
Date of stay: August 2020
    • Rooms
    • Cleanliness
    • Service
Thank Wanderer200742
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bernadette Randles, Owner at Dromhall Hotel, responded to this reviewResponded 18 September 2020

Dear wanderer200742, thank you so much for your feedback above. Firstly I am thrilled with your comments regarding our staff - the backbone of any business and we are extremely lucky to have a team is in tune with our family run values and go above and beyond for our guests.
I have noted your comments regarding the rooms and we are experiencing a warmer than normal September, but I value your feedback with regards to the fans . We appreciate your feedback also on our restaurants and lobby area.

Again thank for you for your comments on the team here at Dromhall.

Regards,
Bernadette Randles.

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Reviewed 9 September 2020

We spent a lovely weekend at this hotel with our dog. Dog friendly hotels are a rare thing in Ireland so we were delighted.
The staff are fantastic, very friendly and they had the covid related protocols throughout the hotel which didn't impact on the comfort or atmosphere at all. Their approach to all of that was very reassuring.
I highly recommend the homemade soda bread at breakfast and the veggie friendly burger at dinner.

Date of stay: September 2020
    • Value
    • Location
    • Service
Thank 406clairel
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bernadette Randles, Owner at Dromhall Hotel, responded to this reviewResponded 18 September 2020

Thank you 406clairel, for your kind review, we are delighted that you enjoyed your time with us at Dromhall so much and that your dog was able to enjoy the treat. We have worked hard on our covid measures and it is always rewarding to see our efforts recognised.

Thank you again for the review.

Regards,
Bernadette Randles.

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Reviewed 8 September 2020

My partner and I stayed for 2 nights recently in this beautiful hotel. What can I say from the moment we checked in it was amazing.
The staff were so friendly and helpful, and the service was out standing and the food was delicious.
We will definitely be back.

Date of stay: September 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank Indiepops1965
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bernadette Randles, Owner at Dromhall Hotel, responded to this reviewResponded 9 September 2020

Thank you indiepops1965 for your kind review, we are delighted you and your partner had a great time with us and we hope to welcome you back again soon.

Regards,
Bernadette Randles

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Reviewed 7 September 2020 via mobile

We stayed in this wonderful hotel for 2 nights. Location was great. Hotel is beautiful and the staff were amazing. Bedrooms were lovely and my only issue would be the bathrooms need updating. John the barman was excellent in looking after us. Very friendly.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank catherine c
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Bernadette Randles, Owner at Dromhall Hotel, responded to this reviewResponded 9 September 2020

Thank you Catherine C for your complimentary review and I and all the team at Dromhall as delighted that your stay was an enjoyable one with us. We have started a process of bathroom refurbishments and is an ongoing process as I hope you can appreciate. Jon will be delighted to read your comments and again we thank you for taking the time to post your review.

Regards,
Bernadette Randles.

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