I've stayed in this hotel more than any other in the country - at least once a year for the last 10 years or more. My latest trip was for 4 nights in late January which included 3 evening meals and I could find no fault with any of the meals. Also,free entertainment was provided nightly for guests at an exceptionally good price.
Some of the latest reviewers have described a hotel that I certainly don't recognise. O.K,. so some of the rooms are a little dated but I am aware that a refurbishment programme is currently underway and I look forward to my next visit. I have never found the hotel other than spotless.
I'm also surprised to see comment(s) that the management have an uncaring attitude to problems. One one occasion a numberof years age we did encounter a number of issues which I pointed out, admittedly in a strongly worded letter, when leaving, and I was plesantly surprised to receive a communication from the hotel a short time later thanking me for bringing the matters to their attention, together with an apology for the standards encountered on that trip. I was delighted to note that matters had been rectified on my return visit, and have remained so since.
Considering the number of people we regulary come accross over and over again I'm sure that most people are well satisfied with what the Gleneagle has to offer.
- Official Description (provided by the hotel):
- The Gleneagle is a family owned hotel which has been in business for over fifty years. We continuously strive to improve our hotel and facilities, all the while maintaining a warm welcome for our guests. Our location, overlooking Killarney National Park, inspires us to create memorable and amazing experiences with a level of service and standard of hospitality second to none.The Gleneagle Hotel is Ireland’s leading leisure and entertainment destination. Where else can you find such extensive leisure facilities, world-class entertainment and genuine hospitality without having to step beyond our front door? Like all the great things in life, it’s best to experience it for yourself and with this in mind we hope to welcome you to The Gleneagle Hotel in the near future. ... more less
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- Also Known As:
- Gleneagle Hotel Killarney, Europe