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All reviews randles court drawing room lovely hotel old world charm town centre within walking distance sister hotel muckross road junior suite ring of kerry would highly recommend this hotel top class national park staff were so friendly leisure centre lovely room last weekend
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Reviewed 13 March 2019

The location of Randles is perfect for the ring of Kerry, Dingle and Baere Penninsula. 20 mins from the airport. The town is great, good food and nightlife walking distance away. 5 mins and you’re in Killarney National Park. The hotel is beautiful, lovely rooms with great facilities and the staff couldn’t be more helpful or friendlier. Breakfast was sumptuous. Couldn’t fault any part of our stay here.

Date of stay: March 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Culture38939243934
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom R, Owner at Randles Hotel, responded to this reviewResponded 26 March 2019

Dear Culture38939243934

Thank you for your great review of Randles Hotel Killarney. We are delighted that you found our location to be perfect for travelling the Ring of Kerry and from the airport.

It is a pleasure to read your warm comments about our team, our bedrooms and our breakfast. To know that you couldn't fault any part of your stay is fantastic to read and we are thrilled with your response.

Thank you again for taking the time to review our hotel, we hope to welcome you again sometime in the future.

Kind regards
Tom Randles

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2019

Very pretty hotel but a bit staid. We sat in the bar for a couple pints and found it to be boring. The staff doesn't interact and the drinks were costly. Breakfast in the morning was very good. We had dinner one night and I can recommend the Duck. The bathroom has a small trash can that sits upon the drain next to the toliet. If you move that small bin your bathroom will smell like sewer back up. All in all, we liked Randles but for us, it was a little boring and spendy.

Room tip: Try to get a room facing the front of the hotel for a view of the mountains.
Date of stay: March 2019
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank sunlvr49
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom R, Owner at Randles Hotel, responded to this reviewResponded 26 March 2019

Dear sunlvr49

Thank you for your review. It is very unfortunate that you found our hotel to be boring and our team to be uninterested as we usually receive such positive feedback on these points.

However, we appreciate your comments on this and your bathroom feedback as it gives us the chance to improve on anything that needs be and provide our guests with a great stay.

It is great that you enjoyed our cooked to order breakfast and that you would recommend the Duck on our evening menu, I will make sure to pass on your review to our Head Chef who will be delighted with your comments.

Thank you again for taking the time to review our hotel, we hope to welcome you again sometime in the future.

Kind regards
Tom Randles

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Reviewed 10 March 2019 via mobile

Nice hotel but our room was situated right beside the lift and we didn't get a wink of sleep all night. Pool and leisure area very nice but there was no water dispenser which I think is very important have if you want to use the sauna and steam room.

Date of stay: March 2019
Trip type: Travelled as a couple
Thank linda p
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom R, Owner at Randles Hotel, responded to this reviewResponded 26 March 2019

Dear linda p

Thank you for taking the time to review our hotel. We aplologise that you were not entirely satisfied with your stay.

It is unfortunate that you did not mention your dissatisfaction to reception who would have been more than happy to see if there was another room available to move you to. However, we appreciate your feedback on this as it allows us to continually improve our service.

Thank you for your comments on our swimming pool, sauna and steam room. We are glad that you got to experience these facilities before leaving the hotel.

Thank you again for your review, we hope to welcome you back again sometime in the future.

Kind regards
Tom Randles

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Reviewed 5 March 2019

I would certainly recommend this hotel. Lovely comfortable room even though I stayed in the petite double room great breakfast, Really nice, helpful staff. Had a nice swim in the pool in the morning and left the hotel feeling very refreshed and relaxed.

Date of stay: March 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Daydream28022822327
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom R, Owner at Randles Hotel, responded to this reviewResponded 26 March 2019

Dear Daydream28022822327

Thank you for your five-star review of Randles hotel Killarney. We are delighted that you enjoyed your bedroom, breakfast and found our team to be so helpful.

It is a pleasure to know that you got the chance to experience our twenty metre swimming pool before leaving and that you left feeling relaxed.

we hope to welcome you back again sometime soon.

Warm wishes
Tom Randles

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Reviewed 28 February 2019

I celebrated my 50th birthday with a trip to Ireland and on my actual birthday we stayed at the lovely Randles Hotel in Killarney. The weather did not cooperate, being Ireland in March it was raining in the morning, but I had already decided my morning would include a trip to their day spa where I got a Sheer Bliss massage.
We arrived the night before my birthday when the rain had started and it was very wet and blustery, and we had been driving all over the Kerry and Dingle peninsulas all day so we were very tired. After we checked in we were able to grab a pint of Guinness a the small hotel bar and sit by a cozy fire and relax. The concierge was a delightful man named Shane who also serve us our beer. It was he who said the Guinness had to "cook" referring to the special way it needs to be poured and we have been using the term "Let the Guinness cook" ever since.
Everyone at the front desk was extremely helpful in everything from booking my massage to helping us make dinner plans and calling us a taxi.
On our second breakfast there I got the standard Irish porridge and it came with the usual honey, brown sugar and cream... but it also came with a little nip of whiskey if desired... I desired and it was fabulous.

Date of stay: March 2018
1  Thank Dorothy M
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tom R, Owner at Randles Hotel, responded to this reviewResponded 5 March 2019

Dear Dorothy M

Thank you for your five-star review & for celebrating your 50th Birthday at Randles Hotel!

It was disappointing that you did not get great weather for your stay, however, it is a pleasure to know that you were able to avail of the Sheer Bliss treatment at our day spa while the weather was not cooperating!

We are delighted that you were able to sit and relax by the fire in our bar and enjoy your Guinness! I will also pass on your message to Shane who will be delighted you are using that term when referring to Guinness!

We are thrilled that you enjoyed your stay & found our team to be extremely helpful by helping you to make dinner plans and calling your taxis. We are also delighted that you enjoyed your cooked-to-order breakfast on each morning of your stay!

Thank you again for your five-star review, we look forward to welcoming you again sometime in the future!

Kind regards
Tom Randles

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