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Traveller rating
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All reviews garden bar gas fire beautiful hotel top class the entire staff star hotel from start to finish a wonderful stay would highly recommend this hotel second to none the location is perfect town centre leisure centre concierge kph pc fireplace
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Reviewed 15 June 2022

I stayed in two hotels while visiting Killarney, the Killarney Park and another that was further out of town. I had very high hopes for the Killarney Park and overall the stay was just ok. There were a few issues with the room which I made management aware of and while they weren't the end of the world it was very surprising for a hotel at this price point. It feels like a renovation may be in order and hopefully will come soon because the location is great and the staff is very helpful, especially the concierge. I would most likely not stay again.

Date of stay: June 2022
    • Location
    • Sleep Quality
    • Service
1  Thank Melissa K
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ciaran Murphy, Other at The Killarney Park, responded to this reviewResponded 18 June 2022

Dear Melissa K,

Thank you for taking the time to write about your recent stay with us. We feel it is very important to listen to our guests and we appreciate all feedback whether it is positive or negative.
Overall I can see from your review that you got to enjoy and experience our offerings and service. We are very proud of the team and it is wonderful to read that all their hard work is appreciated.
We have over the past few years implemented a renovation program which includes the bedrooms and public areas. This year while closed in January 2022 did a €60,000 renovation of our Peregrine Restaurant along with the refurbishment of many of our bedrooms. While it may not be to everyone's taste we have received very positive feedback.
That is one of the great aspects of Killarney that with the number of hotels available to guests, there is always something to suit everyone's preference.
Hopefully we will have the opportunity to welcome you back through our doors.

Warmest Regards
Ciarán Murphy
Deputy General Manager

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Reviewed 11 June 2022

So . . . this is kind of a funny story. Apparently, we were tired after our long day of driving and when we parked in the lot, we didn't notice we left one of our windows down. Fast forward to the next morning and we go to the car to head out for day and see plastic covering the window. Now, the only time we've ever seen this is in the states is when a window is broken -- so we figure that some damage occurred overnight in the lot and head in to see what the hotel management might tell us. We were clearly upset that we'd now need to sort out issues with our rental, but the staff was kind and calm and concerned. Then another staffer comes over to explain that the window wasn't broken but as the forecast had called for rain (because well Ireland), that they wanted to keep the interior of our car dry and put the plastic up for us. Seriously -- OMG -- how nice is that!? I swear that would never happen in the states. We all had a good laugh and we went on about our day, but I just had to put this out there so people know how well you'll be taken care of if you stay at this hotel. I still can't believe the kindness.

Date of stay: June 2022
    • Location
    • Rooms
    • Service
Thank Trinity100
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ciaran Murphy, Other at The Killarney Park, responded to this reviewResponded 18 June 2022

Dear Trinity100

I just happened to also at the reception desk when you came in to enquire what happened.
As nothing had been reported about a broken car window, just like yourselves it was a real puzzler.
We are very proud how our team go the extra mile with their interest in our guests and their property.
It was our pleasure and I do have to highlight our concierge team especially Tim Hickey who proactively taped up your car window.

It is a wonderful holiday story and thankfully with a happy ending.

Best Wishes,
Ciarán Murphy
Deputy General Manager

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Reviewed 10 June 2022

This was our first stop on our Ireland tour and from the moment we drove up in our rental car we were warmly welcomed and this made our first impression a very good one.

Our rental car had a check engine light come on and it was in French. When we pulled up, we were greeted by the concierge, Padraig, and told him about the light. He didn't speak French either but told us not to worry about it and that he would handle it. This was a huge relief for us after a long flight which involved travel delays and lost luggage. Padraig totally took over and contacted the rental agency and arranged to have a new car dropped off within a couple of hours. That is amazing service!! Padraig and the entire concierge staff which included very helpful young men (I wish I could remember their names), were constantly there to go above and beyond in assisting us during our stay.

The staff at the check in desk were also very friendly and super helpful to us during our stay.

We have traveled all over the world and have found that the staff at this hotel was some of the friendliest and best we have ever encountered.

The hotel itself was great! Our room was large and spacious. The beds were very comfortable. The a/c worked great. The shower and bath amenities were very good. The location was perfect. We were in easy walking distance to great shopping and restaurants. We really didn't want to leave!

We ate dinner at the Garden Bar. It was very good. The staff was very friendly here as well.

The breakfast was our favorite of all 5 places we stayed during our trip. There were many buffet offerings as well as delicious hot made to order options. I had the hake fish two mornings in a row. I would normally never eat fish for breakfast, but it was just so good!!

We would highly recommend this hotel to anyone!!! We will be back for sure!!

Date of stay: May 2022
    • Location
    • Rooms
    • Service
2  Thank travelear
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ciaran Murphy, Other at The Killarney Park, responded to this reviewResponded 11 June 2022

Dear travelear,

Thank you for taking the time to write about your recent stay with us.
Having had past issues with rental vehicles myself, I completely understand your concern when a warning light comes on.
Padraig and his concierge team are a true credit to the hotel along with all our staff. It is wonderful to read how this issue was resolved especially when it is the start of your holiday.
Thank you again for your very kind words which we will definitely share with the team here.
We look forward to welcoming you back to us again in the near future.

Warmest Regards,
Ciarán Murphy
Deputy General Manager

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Reviewed 10 June 2022 via mobile

First class accommodations, best bed and linens in all of Ireland, incredible breakfast and a wonderful staff who make everyone feel welcome! When we arrived at the hotel our travel agency had not completed our booking but the very nice young lady at the front desk found us a room and left a message for the manager Laura who then got in touch with our travel agency and got it straightened out. This was an example of their outstanding service. I would go back to Ireland just to stay there in Killarney. Absolutely the best service we have ever had at a hotel. Thanks to the awesome staff☘️

Date of stay: June 2022
Trip type: Travelled as a couple
Thank jcole2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ciaran Murphy, Other at The Killarney Park, responded to this reviewResponded 11 June 2022

Dear Jcole2017,

Thank you for taking the time to tell us about your recent stay with us. It was an honor and a pleasure having you stay with us and we look forward to welcoming you back to us again in the near future.

Warmest Regards,
Ciarán Murphy
Deputy General Manager

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Reviewed 22 May 2022

We spent 3 great nights there, with outstanding food and service. Big "Skaq" (Kevin in Gaelic) was a gem, beyond helpful and shared great stories on local lore. Outstanding Bar with some of the best Whiskeys in town! Thank you! Victor P.

Date of stay: May 2022
Trip type: Travelled with friends
1  Thank D2968OLvictorp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ciaran Murphy, Other at The Killarney Park, responded to this reviewResponded 25 May 2022

Dear D2968OLvictorp,

Thank you for taking the time to write about your recent stay with us. We are very proud of the team here and Big 'Skaq' will be delighted that you enjoyed his hospitality as much as we do.
We look forward to welcoming you back to us again hopefully in the not too distant future.

Best Wishes
Ciarán Murphy
Deputy General Manager

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