We went there on a recent visit to Killarney and decided to give the place a try as it looked nice from the outside. When we arrived round 7.30 pm the only seating available was outside so we were happy with this as the area is heated. The menus arrived pretty promptly and although we waited a while to place out order we were happy enough to soak up the buzz. Our starter arrived around 15 mins after we placed the order. A young couple at the table next to us also placed their order at same time as us and they only wanted mains. Their drinks arrived for them a few mins later. 35 mins or so.passed and neither is or young couple had any sign of a main arriving or had anyone came to our tables to take our empty plates from starter or apologise for the delay. The young lady eventually went to the counter and was told it would be out in a few mins. They waited a further 10 mins and left. We waited a further 15 mins and then decided it was time for us to leave too. We went in to counter a floor manger could not offer no explanation for what happened and then proceeded to charge us full whack for what we had drank and eaten. I thought this was unacceptable and defo would not return to this place again.
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