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All reviews city centre free underground parking busy road two double beds lovely hotel next morning eyre square both mornings hen party stayed here for one night last weekend food was lovely maldron spar tommy ireland
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30 - 35 of 1,727 reviews
Reviewed 12 September 2021

Possibly one of the worst hotels I've stayed in!!understandably had to book breakfast but no tables available.could only order 'vitality' breakfast for pick up at reception.
Bar did not have any alcohol free beer despite the fairly remote location.!!!!
Staff inexperienced and unhelpful.ROom overlooked roof of filling station and busy road outside was like a racetrack at night.
Best to avoid!!

Date of stay: September 2021
Trip type: Travelled with friends
Thank ted o
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tara Saliwonczyk, Guest Services / Front Office at Maldron Hotel Sandy Road Galway, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time to share your feedback.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve.
We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.
If in future you ever find yourselves back in Galway we would love if you could give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hospitality experience that so many of our guests have grown so fond of. I will of course pass your experience onto my team and make sure we learn from this and strive to deliver great service we know we have.

Don't hesitate to contact me directly if you wish to return or discuss this further.

Warm Regards
Tara Saliwonczyk
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2021 via mobile

My sister & I stayed for two nights last week at this very nice hotel. The staff are outstanding, friendly & very helpful. Our twin room (a deluxe double) had two double beds & was very spacious. We had breakfast both mornings & dinner on our second evening. Overall we were both very impressed with the hotel & had a very enjoyable stay

Date of stay: September 2021
Trip type: Travelled with family
Thank ClaremcDublin
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tara Saliwonczyk, Guest Services / Front Office at Maldron Hotel Sandy Road Galway, responded to this reviewResponded 3 weeks ago

Dear Clare,

Thank you for taking the time to write such kind words.
I will make sure to pass on all of your positive comments onto our team they will be thrilled as they work so hard to deliver the high standard of customer service to our guests.
We are so glad that you enjoyed your stay and hope to welcome you back very soon

Warm Regards
Tara Saliwonczyk
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2021

The facilities are only outdone by the staff, absolutely fantastic. Food is excellent and great value. Special mention goes to Thomas behind the bar, efficiency, friendliness and professionalism of the highest order.
Can only recommend this hotel

Date of stay: September 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank sineadc426
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tara Saliwonczyk, Guest Services / Front Office at Maldron Hotel Sandy Road Galway, responded to this reviewResponded 3 weeks ago

Dear Sinead,

Thank you for taking the time to write such kind words.
I will make sure to pass on all of your positive comments onto our team especially Thomas he will be thrilled as they work so hard to deliver the high standard of customer service to our guests.
We are so glad that you enjoyed your stay and hope to welcome you back very soon

Warm Regards
Tara Saliwonczyk
Senior Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2021 via mobile

Had a really great stay here at the end of August, centrally located and within walking distance of town. Really great staff, Shea, Charlotte and Bertha were super friendly and very helpful. The standout was the bed, it was enormous and super comfortable. The rooms were a tiny bit dated but nothing to really have a moan about, the common areas looked fine to me. All in all a great experience, would definitely recommend.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank GstarLondon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tara Saliwonczyk, Guest Services / Front Office at Maldron Hotel Sandy Road Galway, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for taking the time to write such kind words.
I will make sure to pass on all of your positive comments onto our team they will be thrilled as they work so hard to deliver the high standard of customer service to our guests.
We are so glad that you enjoyed your stay and hope to welcome you back very soon.

Warm Regards
Tara Saliwonczyk
Senior Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 September 2021

My Daughter and I recently visited the Maldron Hotel for a short visit.The hotel is very convenient to shops and the city. The staff were nice and friendly. The hotel was spotless and very compliant with covid restrictions. The food was excellent, The breakfast was great with a very good choice.The evening meals were also excellent. Our room was spacious and airy. We really enjoyed our stay and hope to go back again soon.

Date of stay: August 2021
    • Location
    • Sleep Quality
    • Service
Thank Caroline D
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Tara Saliwonczyk, Guest Services / Front Office at Maldron Hotel Sandy Road Galway, responded to this reviewResponded 4 weeks ago

Dear Caroline,

Thank you for taking the time to write such kind words.
I will make sure to pass on all of your positive comments onto our team they will be thrilled as they work so hard to deliver the high standard of customer service to our guests.
We are so glad that you enjoyed your stay and hope to welcome you back very soon

Warm Regards
Tara Saliwonczyk
Senior Duty Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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