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Reviews (2,473)
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Traveller rating
1,290
627
302
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98
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Reviewed 15 November 2022

This hotel is a disgrace, from when we arrived not one radiator in the building was on, nor even lukewarm. Breakfast was basic, barely passable. People were wearing coats to breakfast. Even the leisure centre was freezing cold. Do not stay here. They charge full prices but won't even heat the place.

Room tip: Don't stay here in winter.
Date of stay: November 2022
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank S7034PFseanw
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Catherine Barnes, Sales at The Ardilaun Hotel, responded to this reviewResponded 17 November 2022

Dear Guest,

Many thanks for your review and your feedback regarding the hotel and our team. We are disappointed to see your scores and comments regarding our hotel. We would love the opportunity to speak to you in detail about your experience. Please contact us at your convenience on 091 521 433

We would like to thank you once again for your feedback and apologise for any inconvenience caused.

Kind regards,
Catherine Boyd
Reservations Manager
Direct Dial 091 519708

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2022

Stayed on the 2nd floor (R217) rooms might need updating - bigger tvs etc - our room had a double and a single bed this room was not big enough for this layout no bedisde table at one side of the double bed as it was upagainst the window bit of an effort to get out at that side of the double bed - this room should have a king or queen size bed only - room clean - bathroom clean

Date of stay: November 2022
    • Value
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Review collected in partnership with this hotel
Thank jackhollybobs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Catherine Barnes, Sales at The Ardilaun Hotel, responded to this reviewResponded 17 November 2022

Dear Guest,

Thank you so much for your review and you positive rating on the hotel.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel. We will take the points you have mentioned in regard to the bedroom you stayed in.

We look forward to welcoming you back to The Ardilaun in the future.

Kind regards,
The Ardilaun Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 November 2022

The Ardilaun is absolutely stunning yet warm and cozy. The staff were prompt on their service, warm and friendly. The grounds are spectacular and the included breakfast was delicious and generous. I wouldn’t change a thing!

Date of stay: November 2022
    • Value
    • Location
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Review collected in partnership with this hotel
Thank gaileling77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Catherine Barnes, Sales at The Ardilaun Hotel, responded to this reviewResponded 17 November 2022

Dear Guest,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.

We are thrilled to see that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433.


Kind regards,
The Ardilaun Team

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Reviewed 14 November 2022

Would not go back with what went wrong with the lift in breakfast room. Going to reception was like a maze. Was not well signposted. If there was rain I would be drenched going to reception A lot of parked on Disabled parking

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Review collected in partnership with this hotel
Thank carmelcronin11
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 14 November 2022

We stated here for one night and were delighted with the Deluxe room and the general service and facilities. Staff are very friendly and the breakfast the next day was top notch. It is very handy for access to the City with a bus service right beside the entrance gates and Salthill also.

Date of stay: November 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank lorcan45
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Catherine Barnes, Sales at The Ardilaun Hotel, responded to this reviewResponded 17 November 2022

Dear Lorcan,

Thank you so much for your lovely Review.

We are delighted that you enjoyed your time with us and your stay here in The Ardilaun Hotel.

We are thrilled to see that you have enjoyed the service provided by our wonderful Staff. We will pass on your lovely feedback to our team.

Once again Thank you for your review. We look forward to welcoming you back to The Ardilaun in the future. For the best rates book direct on our website or by calling +353 91 521 433.


Kind regards,
The Ardilaun Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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