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“Excellence... nothing else!”
Review of The Ardilaun Hotel

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The Ardilaun Hotel
Ranked #15 of 46 Hotels in Galway
Reviewed 9 January 2012

Being a Galwegian, I have only ever stayed a handfull of nights over the years in the Ardilaun, Any night we did stay it was superb. however we recently enjoyed a family function in the hotel. The staff are simply superb. While I appreciate that all the staff have input, in my experience, one must single out John and Tom for particular praise, both at the recent function, and our wedding a few years back, it was obvious that they are professional to the core but with a personal touch that is unparalelled. The quality of food is superb,the location is excellent and the facilities are second to none. Highly recommended.

  • Stayed: January 2012, travelled with family
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Thank Galway_Man_09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this reviewResponded 19 January 2012

Dear 'Galway_Man_09',

We are very grateful to you for having taken the time to post your review - Thank You.

It is lovely to know that you enjoyed another special occasion here at The Ardilaun and we look forward to having you back with us again in the future.

Best Regards,
The Ardilaun Team

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1,173 - 1,177 of 1,483 reviews

Reviewed 8 January 2012

I cannot say enough about the service and staff in the Ardilaun. They made wedding planning very easy, and the day itself could not have been better. They took care of everyone, the food was excellent, the rooms were very comfortable, the bridal suite was exceptional.......
Service was impeccable but very discreet, and everyone from receptionists to waiting staff could not have been more welcoming and friendly. There are beautiful grounds out the back for chilling out and for photos.
The hotel itself is full of old world charm, very cosy and opulent without being ostentatious.
I would like to mention Maria and Mairín in particular for all their attention, help and professionalism, but especially Orla for her up-beat attitude, her abilty to quell pre-wedding jitters and her willingness to answer the oh-so-frequent questions with good humour and alacrity.
Everyone loved the wedding, the food, the setting.........thumbs up all round!
Go raibh míle maith agaibh!

  • Stayed: April 2011, travelled as a couple
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1  Thank Annie_eile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this reviewResponded 19 January 2012

Dear Annie_eile',

Congratulations again on your wedding - almost one year married now!

Thank you so much for your very kind words. We are genuinely grateful to you for having chosen The Ardilaun as the venue for your very special day and it was our pleasure to have worked with you and had you as our guests.

We are dlighted that you all enjoyed the day - we know how important it is for you, your family and all of your guests and we take great pride in ensuring easy and enjoyable planning and seamless operations on the day.

Thank you again and we look forward to seeing you both again at some point in the future.

Warmest Ardilaun Regards from all the team

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Reviewed 5 January 2012

Must mention Anna who checked us in..wish all hotels had staff like her and also Ali who was a great help to me when booking my break...Thanks Anna & Ali.
Great room (106) walk out onto the garden which was a bonus for our dog- although 15 euro per night for the dog was a bit expensive )please take note Ardilaun after all we are in a recession?) But apart from that the service and food is totally Fantastic...great warm spacious rooms, very clean although room maid had not left any milk in room for our arrival,
so hubby went to reception and was given a jug of milk so no problem really.great buffet breakfast loads to chose from although a lot of smokers outside (Wedding on NYE night the staff kept the whole area spotless ..This was our 3rd visit to this hotel and wont be our last!

Room Tip: Rooms 100 to 106 have garden access from Balcony for Dogs.
See more room tips
  • Stayed: December 2011, travelled as a couple
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2  Thank Mary N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this reviewResponded 19 January 2012

Dear 'marynavin',

Thank you for your review following your recent stay with us. Your very kind words have been communicated throughout the hotel to Anna, Ali and each department.

Apologies for the inconvenience to you in relation to milk in the room - this was an oversight and we thank you for bringing it to our attention.

We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the future.

Kindest Regards,
The Ardilaun Team

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Reviewed 5 January 2012

We took a short break with 2 kids. We found the hotel very homely and has a lovely Charachter missing in many modern hotels. The staff are the gem here. Very helpful and professional. We had a dinner included in our stay. I was not expecting much in terms of hotel food - I was shocked to have a 5 course meal more akin to fine dining, and the kids menu is excellent (a sirloin steak is one option came with choices such as corn on the cob and mash). The leisure facilities are good and it's a short cab ride to city centre or to a great bar in Salthill called O'Connors (great spot)

  • Stayed: January 2012
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Thank Aseoighe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this reviewResponded 19 January 2012

Dear 'Aseoighe',

Thank You.

We are truely delighted that you and your family enjoyed your stay with us recently and we thank you for having taken the time to post your review.

We hope that you will return to stay with us again in the future.

Warmest Regards,
The Ardilaun Team

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Reviewed 4 January 2012

Just back from a 2 night break in the Ardilaun Hotel. Had a fabulous break.It was great value. The staff were absolutely brilliant. They were so friendly and helpful and nothing was a problem to them. The food was fantastic and very tasty. Great variety on the menu. The rooms were really comfortable and spotless. The leisure centre and gym were brilliant. Was very sad to be leaving. It really revived me after a hectic christmas. Just a wonderful hotel and a fabulous staff. Will defintely be back very soon. It was also very child friendly' A real family hotel' Keep up the good work and the great deals'

  • Stayed: January 2012, travelled with friends
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Thank Pauline_OPortlaoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnRyanMD, General Manager at The Ardilaun Hotel, responded to this reviewResponded 6 January 2012

Thank you Pauline. You are so kind to post your review and we really appreciate it.

We are thrilled that you enjoyed your stay and that you felt refreshed leaving. It was our pleasure to have you with us and we very much look forward to welcoming you back again in the future.

Kindest Regards and Warmest New Year Wishes
The Ardilaun Team

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Additional Information about The Ardilaun Hotel

Address: Taylors Hill House 2 Taylors Hill Road, Galway H91 YV5Y, Ireland
Region: Ireland > Western Ireland > Province of Connacht > County Galway > Galway
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 46 Hotels in Galway
Price Range: €60 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ardilaun Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Ardilaun is a family owned hotel, newly refurbished to a 4**** standard, Ideally located amongst spacious private grounds, minutes from city centre. 125 Luxurious bedrooms to include garden rooms and unique suites. Comfortable spacious lounges, award-winning "Camilaun Restaurant" and superb leisure club with its 18m swimming pool, sauna, jacuzzi and gymnasium. Beauty salon on site. Conferencing facilities for up to 650 delegates. Complimentary car parking. ... more   less 
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