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“Really good food undermined by terrible service”
Review of Roly's Bistro

Roly's Bistro
Ranked #236 of 2,931 Restaurants in Dublin
Certificate of Excellence
Price range: US$6 - US$48
Cuisines: Irish, Bar, Grill
More restaurant details
Restaurant details
Good for: Business meetings, Special Occasion Dining
Dining options: Breakfast, Lunch, Dinner, After-hours, Delivery, Reservations, Takeout
Description: Roly's Bistro opened in Dublin in November 1992 and quickly became one of the city's busiest and best loved restaurants. Its reasonably-priced menu and wine list together with a casual, light-hearted atmosphere made it an instant hit with everybody from romantic couples to families, from business executives to local and visiting celebrities. Today, a team of 27 chefs serve freshly-cooked food to over three thousand people a week without compromising on quality and standards. Fresh heated bread is baked daily in the bakery.
Reviewed 3 weeks ago

Having not been here for a number of years we returned for dinner to mark a family reunion recently. It was a Friday night and we were surprised to find that it was less busy than on our previous visits. The food was excellent, but unfortunately we found the service inattentive, slow and neglectful. The initial order was not attended to properly and there were two return visits to seek clarification. No wine list was offered on arrival.
We waited and waited after our main course and, eventually, almost as an afterthought, dessert menus were dropped at our table. We waited so long for further attention that we had lost interest in the meal completely and when someone eventually came we opted simply for the bill. There was a belated effort to offer us liqueurs but it was too little too late. Again, though - great food - what we got, but very disappointed in the quality of service.

Date of visit: November 2018
    • Value
    • Service
    • Food
Thank b2dac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 2,471 reviews

Reviewed 4 weeks ago via mobile

On reading sign of business hours outside Roly's at 16.10 I walked in to book a table for 2. Blonde haired hostess was on phone walked straight past me and did see me standing! After finishing call she turned her back to me. Eventually after I said hello she turned around with the sour look and said lunch was over and No dinner until 6pm. Board outside had Lunch 12-5 Dinner 6-9. This hostess needs to retrained on how to be nice and welcoming and also be up to date on times displayed. Sadly will not be returning if this is the standard of service. Pity because other staff have always been nice.

Date of visit: November 2018
Thank Lozitravelinstyle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

We met some friends at Roly's for dinner. Reservations were hard to get as they booked well in advance. The food, atmosphere, and location were great. Dinner was good and the menu was broad, so there was something for everyone. Of course, there is a full bar and they seemed to do a great job with all the drink requests. There was an award-winning, all men's a capella choir drinking and socalizing in the bar area the night we were there. The men were singing and we had a great time listening to them. Overall, we had a fun evening at Roly's.

Date of visit: September 2018
Thank sculptor-for-fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Hadn’t been for a few years but glad to say it’s still as good as ever - food , service, atmosphere- all great - a true Dublin tradition

Date of visit: November 2018
Thank comeontheredhands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 November 2018 via mobile

I knew the take away (which I loved(, i discovered the “upstairs restaurant “ on a special private occasion: and I was stunned. The entrée : duck liver and chicken terrine was a real treat, followed by an Irish lamb and vegs pie above my expectation, served with a trilogy of vegetables. Last was the cheesecake, well served, but not the best I had. Good selection of wine. Being French: we were offered bread to start, but no butter, and our bread plate vanished just as the entree arrived. Pitty.

Date of visit: November 2018
Thank GuillesseTripAd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Dublin, County Dublin

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