My claim remained unanswered...
Dear Mrs M,
I stayed at your hotel. This is a claim as
1) I did not get any warm water at all today and could not get a shower. On day 1 , the water was just warm enough to get a shower; but not a shampoo. An employee told me to let run the water, but this did not changed anything.
2) the price of €174/night is over priced not only for the service/ comfort that is delivered (tiny bathroom, no hot water, cleaning service not having cleaned my hair on the ground, noise from the street with poor windows closing, thin wall I could hear my neighbors at 2am and could not fall asleep again) compared to the €232/night breakfast included I paid at the Hilton Garden Inn**** and the €195 breakfast included at the Clayton Burlington**** where everything was perfect and worth the money.
3) the difference of prices on your website and the variability: on my very first day, the room could be booked at €74 whereas I paid €174 three weeks in advance
I really wonder how you can still charge your customers for a room and service that worth a Youth Hostal at €30.
Looking at the comments in booking.com or others, I see that the hot water problem is recurrent whereas your staff told me "how it could be, that is the 1st time bla bla"
- Official Description (provided by the hotel):
- Amberley House B&B is located on Lower Gardiner St Dublin 1, only 2 min walk to O Connell Street, the centre of Dublin. The main bus and rail terminals are also only 5 min walk away. We offer en suite bedrooms, double, triple and quad beds. Each room is equipped with TV, tea/coffee, telephone and ironing facilities. 24 hour reception available with our friendly staff willing to assist you with any queries. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Expedia, Booking.com, Hotels.com, LateRooms and HotelQuickly so you can book your Amberley House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Amberley House Hotel Dublin