I am very disappointed with the VCC.
I brought my MIL for drinks on Saturday, and had booked a table from 5pm to 7.30pm a couple of weeks in advance.
We arrived 10 minutes early and were told to go up to the terrace and sit down, have a drink, and wait to be called.
All the tables on the terrace had ‘reserved’ signs on them but we sat down at one anyway as there was nowhere else to sit. A staff member came over and informed me the table was reserved and that I’d have to move. I told him that his colleague directed me to sit down and wait and that I had also booked a table for 5pm so if the table I booked for 5 was empty at 5 there shouldn’t be a problem. He told me that regardless he’d be telling me to move at 4.55pm to ensure the table was ready for his customers.
So we got up and stood like muppets for ages. Tables empty, staff ignoring us. We were not seated at a table until 5.25pm. Given how seemingly precious they are with their timings and kicking people off tables (apparently) I found this absurd.
I went into the VCC that day fully expecting to spend 2.5 hours having a fab afternoon with my partner’s mum (and I was willing to spend a hefty amount of money on drink and I always tip well) but we left after two drinks and had a fantastic time elsewhere.
Tips to possible customers – avoid this place like the plague. Plenty of places in Dublin offer great cocktails and are chuffed to get the custom.
Tips to staff – treat your customers with respect and a lose the attitude. I actually tipped the waitress in the subsequent bar nearly 25 euros, I’m sure she’d thank you for being so awful to me that I was so grateful to have a lovely waitress that I tipped her well and we kept telling her how appreciative we were!
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