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Sean C

Great Service as a Weekly diner for over twenty years

5.0 of 5 bubblesReviewed 18 Jun 2019
Each Tuesday for the last 20 years after our retirement from the airport my friend Johnny and I (John) meet weekly for lunch in the restaurant in this hotel. Each week we are treated very well by the lovely ladies Bernadette and Martina who wait on us old codgers with a friendly and efficient service. We would like you to know that we really appreciate this excellent service.
Date of stay: June 2019
Trip type: Travelled with friends
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
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Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this review
Responded 22 Jun 2019
Hi Johns,

Delighted to see your review! Can't believe it took 20 years..... but better late then never. It is always a pleasure to see you in the hotel and thank you so much for your recognition of our two Superstars Bernie and Martina as well as your long term custom and loyalty.

See you next week.

Andrea
Maldron Hotel Dublin Airport

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 18 June 2019 via mobile

The hotel is newly renovated and offers a modern and elegant feel inside, there's plenty of space in the lobby and common areas to chill out, staff is attentive. The room I stayed in was well equipped, bed was comfortable, the bathroom was clean. Unfortunately there isn't much space in the room for opening or storing your luggage, it's barely enough for one person but for two it would become a challenge. Food in the bar/restaurant isn't great. There's a free shuttle to the terminals which saves you some time.

Date of stay: June 2019
Trip type: Travelled solo
1  Thank marco
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this reviewResponded 22 June 2019

Dear Guest,

Thanks for your review. I'm glad to hear that overall you enjoyed your stay. I have noted your comments regarding the bar food for which I apologise that it wasn't to your liking and if there is any more feedback that you can give me I would appreciate it.

Many thanks for taking the time to share your experience and I hope we see you again soon.

Kind regards,

Andrea
Andrea Newman
Manager, Maldron Hotel Dublin Airport

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Reviewed 17 June 2019 via mobile

Super customer service from Slwia on reception on Saturday. We had an issue with our booking she was so calm and supportive telephoned Expedia to find booking and even though there was a long queue never once did she lose patience with us! This lady is fantastic!

Date of stay: June 2019
Trip type: Travelled with family
1  Thank irenemI3274DO
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this reviewResponded 22 June 2019

Dear Irene,

Thank you so much for taking the time to share your experience. I really appreciate you highlighting Sywia's customer service. She is indeed an asset to the Maldron Hotel and thanks for recognising that.

We hope to see you in the near future.

Kind regards,

Andrea
Andrea Newman
Manager, Maldron Hotel Dublin Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2019 via mobile

A big thank you to Daragh the bar manager. He should be given recognition for his outstanding profesionalism to the job. He's definately an asset and a ambassador to the Maldron.
From a Lancashire lad.😊👏👏👏

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank versace07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this reviewResponded 22 June 2019

Dear Guest,

Thanks so much for your amazing review of Darragh and I really appreciate you taking the time to acknowledge him. He was so pleased to read your feedback.

We hope to see you on your next trip from Lancashire!

Kind regards,

Andrea
Andrea Newman
Manager, Maldron Hotel Dublin Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2019 via mobile

Very near Dublin airport. They offer a free shuttle 24-7. I walked to terminal 2 with a rolling bag in less than 10 minutes. Restaurant, bar, and cafe on site. I ate at the bar, which had an extensive menu. Pad Thai was flavorful, fresh, and filling. Guinness on tap, of course. Solid room with comfortable bed. McDonald’s and a convenient store less than 200 meters away. From here you can ride the airport bus to Dublin city center in about 15-20 minutes. Friendly, professional staff. Not cheap (240 euros for my night),but a good choice if needing to stay near the airport, and city center hotels will be about 100 euro more per night.

Date of stay: June 2019
2  Thank KEN S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this reviewResponded 22 June 2019

Dear Ken,

Many thanks for your very kind review. I'm delighted to hear that you enjoyed the Pad Thai and found the team to be friendly.

I appreciate you taking the time to post a review following your stay and we hope to see you on your next trip.

Kind regards,

Andrea
Andrea Newman
Manager, Maldron Hotel Dublin Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2019

We checked into the Maldron Hotel at the Dublin Airport on a Friday afternoon. It was crazy busy. There were three agents at the front desk and we still had a line of people to check in. Pawel was the front office manager assisting with checking people in. After we checked in, I had to print sign and scan a business document back to our office in the US. The printer connected to the computer at the front desk wasn't working oh, but they were still a long line of people waiting to check in. So I got back in line so I can get assistance with the printer and met with Pawel. You check the operation of the printer and confirm that it wasn't working. He then arranged for me to be able to print, sign, and scan the document back to me. I did this while he was also continuing to check guests into the hotel. I really appreciate him being able to assist me.

Date of stay: June 2019
Trip type: Travelled on business
1  Thank Eric D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Andrea N, Manager at Maldron Hotel Dublin Airport, responded to this reviewResponded 15 June 2019

Dear Guest ,

Thank you for posting your comments regarding your stay with us here at The Maldron Hotel Dublin airport. I am delighted to see that you had an enjoyable experience with us.I can assure you I will pass on your kind details to pawel and the team. I look forward to welcoming you back to the hotel in the near future.

Kind Regards,
Management

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