I have stayed previously when on business in Dublin City centre and the positives with this establishment have remained steadfast. I have deducted a star for a few niggling maintenance issues with the room, however in general I had a very positive and pleasant stay. The service is absolutely the jewel in the crown of this hotel and as previously stated in many reviews, good service can make up for a multitude and is the lasting memory of any stay, whilst poor service will diminish even the most spectacular of stays / meals etc. All of the hotel personnel from the young man I spoke to after booking the wrong dates, to the friendly and efficient check in on arrival and the professional yet very pleasant young Spanish lady who greeted me at breakfast, the service on offer is worthy of special mention. This hotel offers onsite parking, which is both desirable for me in Dublin on business and also unusual as most other hotels that offer parking in their lists of facilities, do not actually offer onsite parking. There is a € 15 additional charge for such parking, which is advertised on the hotel website and still represents value it to me. My room to be fair, was small yet clean and albeit that it did have a few maintenance issues, it was more than sufficient for my one night stay. I stayed mid week and the room did...I have stayed previously when on business in Dublin City centre and the positives with this establishment have remained steadfast. I have deducted a star for a few niggling maintenance issues with the room, however in general I had a very positive and pleasant stay.
The service is absolutely the jewel in the crown of this hotel and as previously stated in many reviews, good service can make up for a multitude and is the lasting memory of any stay, whilst poor service will diminish even the most spectacular of stays / meals etc.
All of the hotel personnel from the young man I spoke to after booking the wrong dates, to the friendly and efficient check in on arrival and the professional yet very pleasant young Spanish lady who greeted me at breakfast, the service on offer is worthy of special mention.
This hotel offers onsite parking, which is both desirable for me in Dublin on business and also unusual as most other hotels that offer parking in their lists of facilities, do not actually offer onsite parking. There is a € 15 additional charge for such parking, which is advertised on the hotel website and still represents value it to me.
My room to be fair, was small yet clean and albeit that it did have a few maintenance issues, it was more than sufficient for my one night stay.
I stayed mid week and the room did have noise migration issues from the corridor, hence you may require to stipulate a quiet room when booking should you be staying on a weekend.
The room was warm, the bed was comfortable, albeit the pillows were like pancakes and the en-suite was clean and well equipped as a wet room, which I believe to be a far superior facility for a hotel room over the ridiculous practice of standing in a bath to shower. One downside of this was that the drainage was slow and therefore the floor remained wet for use after showering which resulted in wet feet and wet footprints in the room.
As stated the room had a few niggling maintenance issues which weren't sufficient to request a room change and which I did report to reception on check out.
The breakfast was served in a comfortable setting and as stated I was greeted and served by a very friendly, efficient and professional young Spanish lady. The breakfast itself was fresh, clean and crisp, cooked to order and ate every bit as good as it looked.
My stay provided everything I required at reasonable value for money and pleasant service, I would certainly stay again should I require to be in Dublin's City Centre.More