My positive experience at the Clontarf Castle Hotel began before I landed in Dublin. One of the concierge staff, Vijay, and I had several email communications regarding tours. He was extremely helpful and responsive and booked tours without a problem. Three days before my departure to Ireland my friend had to back out of the trip. I once again emailed Vijay and he was able to obtain refunds for my friend's portion of the pre-booked tours. I am sorry I never had the opportunity to meet Vijay in person to thank him for his excellent customer service; our schedules unfortunately just didn't make a meeting possible.
I arrived in Dublin around 10:00 on 24 October. Shortly after 11:00 I was in my room unpacking. The room was great; roomy by European standards, very clean and quiet. I had a nice lunch in the Knight's Bar.
During the seven nights I spent at the Clontarf Castle I found the staff tiobe very responsive, welcoming, and knowledgable. I was especially impressed by a young man named Leandro who helped me with every question I asked (and I asked many) and who seemed to always be at the desk regardless of when I came into or left the hotel. A nice gentleman named Carl helped me book a last minute tour and I appreciated his knowledge of the options available. I never learned the names of the cleaning lady on my floor (a lovely woman with long blonde hair) or one of the female servers in the Knight's Bar (medium length brown hair who gave excellent advice for jet lag recovery) but they were very helpful and efficient as well.
I live in downtown Washington DC so I have the big city experience every day. I like the location slightly outside of the city, but with excellent transportation into the city of the Clontarf Castle. The number 130 bus has to be the most reliable bus on the planet (it certainly beats any bus in DC!). I honestly walked on to the bus departing the hotel every morning (with the exception of one day when I took a taxi to Heuston Station) and at the other end I only waited for 5 minutes once on Lower Abbey Road.
I am already looking forward to a return trip to Ireland and will stay at the Clontarf Castle Hotel again. I would highly recommend this hotel to anyone.
- Official Description (provided by the hotel):
- Celebrate, chill out, or relish in a little of both. Clontarf Castle Hotel in Dublin, Ireland is a perfect blend of a boutique and luxury hotel, providing unique style and exceptional service in comfortable surroundings. This unique luxury hotel in Dublin is well thought out from the guests' point of view by providing a modern aesthetic built around an ancient form. Located just 10 minutes from the heart of Dublin City Centre and 5 miles from Dublin Airport, the Clontarf Castle Hotel in Ireland is an oasis, tucked away in a tranquil setting, surrounded by fabulous golf courses and the sounds of lapping waters from the Irish Sea. ... more less
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