Hi Robert,
I appreciate your feedback following your stay with us. I'm sorry to hear that you had difficulty getting to your room from reception. I can see that you were in room 310. The corridor from reception to this bedroom wing goes in only one direction and is signposted.
For breakfast, the pricing for non residents are as follows: €8.95 for a continental breakfast, €12.95 for a full Irish breakfast and €15.95 for both. Both the continental and the full Irish breakfast includes the usual extras of toast & condiments and a selection of teas and coffees and are fairly priced compared to our competitors (to which some are charging €20 and upward).
The standard breakfast does indeed consist of bacon, egg (fried, boiled, poached, scrambled or omelette), sausage, tomato and mushrooms. As the full Irish breakfast is not a buffet and is cooked to order, you need only ask should you wish for a second or third portion and we will be happy to accommodate you. We do also offer substitutions for guests with food intolerance's and for vegetarians there is the option of white pudding, beans and hash browns etc.
I am disappointed that the eggs were served hard without request. This is not how they should be served and I will certainly bring this to the attention of the chef as well as your thoughts on the sausages. The butter on the toast, however, is to the individual liking of the guest so we do not pre-butter the toast (perhaps they prefer low fat spread or non at all).
I am glad you enjoyed our pub Mother Reilly's and the food served in it. Again, thank you for providing us with feedback following your stay. We will most certainly take your thoughts on board and look forward to welcoming you back in the future.
Kind regards,
Ann Marie Brannigan
General Manager