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2,100
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All reviews grafton street citron restaurant great location st stephens concierge staff stephen's green five star hotel turn down service excellent hotel mini bar central location loved this hotel hotel bar trinity college ireland patrick doorman
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Reviewed 3 weeks ago

Room was a little small but everything else was excellent and fit my needs for the week perfectly. Great location to attractions, shopping, restaurants, pubs, and transportation. Staff was very friendly and especially the concierge who helped me with my requests for transportation and information. A special thank you also to room service who delivered me coffee every day very early in the morning exactly on time. This was my first trip to Ireland and everyone was so friendly and I even got lucky with the weather. So I hope to return one day and would definitely stay at the Fitzwilliam Hotel again.

  • Stayed: October 2018, travelled solo
    • Value
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Review collected in partnership with this hotel
2  Thank Zach R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fitzwilliam-GM, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 3 weeks ago

Dear Zach,

Many thanks for taking the time to post a review of your most recent stay with us at the Fitzwilliam Hotel, Dublin.

We are very lucky to be located in the heart of St. Stephens Green and ideally located for all that Dublin city has to offer. Our knowledgeable Concierge team are always on hand to recommend what's happening in Dublin and are only delighted to offer personal recommendations. I am delighted to see you enjoyed your stay at the Fitzwilliam and look forward to sharing your kind review with the rest of the team.

Again, many thanks for taking the time to tell us about your experience during your recent stay. We hope it is not too long before we have the privilege of welcoming you back to our hotel.

With kind regards,

Alan Brophy
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

The room was a little noisy and the restaurant menu options were somewhat limited, but otherwise it was very good. The members of staff were very friendly, the room was spotless and the decor was awesome.

  • Stayed: October 2018, travelled solo
    • Value
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Review collected in partnership with this hotel
2  Thank jessims2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fitzwilliam-GM, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 3 weeks ago

Dear Jess,

I am delighted to read of your enjoyment of the location and service we provide at the Fitzwilliam Hotel Dublin.

I have shared your valuable feedback with our food and beverage team who will look into your suggestions further.

Thank you for reviewing and we look forward to welcoming you back to the Fitzwilliam hotel in the future.

Kind regards,

Alan Brophy
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

This place was really warm and comforting. Service was extremely personable and the location is perfectly central. The gym is a lacking but the agreed is across the street so you should get outside anyway! It didn’t detract at all. Loved it; thanks team.

  • Stayed: October 2018, travelled on business
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Review collected in partnership with this hotel
2  Thank DGK01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fitzwilliam-GM, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,

Thank you for taking the time to share your most recent experience at the Fitzwilliam Hotel with other travelers.

We are thrilled to learn that you had such an enjoyable stay with us recently. I have passed on you kind words to our team, who are also delighted to hear of your positive comments.

I hope to welcome you back to the Fitzwilliam Hotel in the very near future.

Kind regards,

Alan Brophy
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

I have stayed at this hotel a number of times over the years and every stay has been outstanding. Every part of the guest experience is first class. The always attentive staff are an amazing team. Some of the big hotel chains could learn a lot from this very well managed property.

  • Stayed: October 2018, travelled as a couple
    • Value
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Review collected in partnership with this hotel
2  Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fitzwilliam-GM, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 3 weeks ago

Dear John,

Thank you for your continued loyalty and custom to The Fitzwilliam, it is very much appreciated.

Thank you also for taking the time to share your insights on TripAdvisor. I am delighted to see that you thoroughly enjoy your visits here and recommend our hotel to other travelers. A sincere thank you for your kind review and I look forward to sharing this with the rest of the Fitzwilliam team.

We look forward to welcomeing you back to the Fitzwilliam hotel in the not so distant future.

With kind regards,

Alan Brophy
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

We had a wonderful weekend in Dublin while staying at the Fitzwilliam. The check-in process was wonderful; our room was lovely; the amenities in the hotel were great. The location is perfect for getting around Dublin.

  • Stayed: October 2018, travelled as a couple
    • Value
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2  Thank Kate R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fitzwilliam-GM, Guest Relations Manager at Fitzwilliam Hotel Dublin, responded to this reviewResponded 3 weeks ago

Dear Kate,

Greetings from The Fitzwilliam Dublin!

Thank you for such a wonderful rating and for recommending our hotel to other travelers. We are delighted to hear that you enjoyed the hotel facilities and convenient location of the hotel. We hope to welcome you for another wonderful experience again.

Kind regards,

Alan Brophy
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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