2nd Review I have given to this hotel.
4 star hotel in excellent city centre location. Expensive and not what I would consider to be value for money. The staff are friendly and efficient. The parking directly across the street from the hotel is ideal. I requested a higher floor room and they was given to us, on the 6th floor. The room was in the ‘deluxe’ category and we included breakfast in our rate. We were there for 4 nights.
The room was small with very little wardrobe space. The bathroom needs updating I think as it is tired looking and with a small narrow bath in the corner with shower over bath, it seems to me to be a waste of precious space. Having said that, everything, except the sink stopper, worked. The bed was very comfortable.
My personal complaint and a source of annoyance to me is the increasing number of hotels, this one included, where there is no socket near the bed, I need a socket because I use a cpap machine every night so in Brooks it necessitated the requesting of an extension lead which was duly supplied. Why are hotels not installing sockets near the bed? It shows a level of contempt for the client who is already paying enough to stay. The most disconcerting thing however about the room was the ‘dummy/mannequin’ in the corner of the room(see pic) it’s purpose baffled us!
Breakfast was ok, nothing special but at least the fresh fruit was actually fresh, the bread selection was limited and the hot breakfast options were boring. Coffee - we decided to order Americano after tasting the ‘breakfast coffee’ What is it with hotels at breakfast that they cannot get this basic right! We were paying enough to get a decent coffee at breakfast. We sat under a large abstract painting one morning and the frame was filthy and the spatters of grease on the wall were not cleaned - not acceptable. Also we noticed 2 blown light bulbs in the dining room, now not replacing them is either sloppiness or laziness or both. The negatives I have highlighted are not of themselves hugely important but together they are an irritation. With a little extra effort in the detail this could be a great hotel.
I like Brooks, it had very nice people working there and I will most likely stay again.
- Official Description (provided by the hotel):
- Brooks Hotel is a unique luxury four star boutique hotel located in the heart of Dublin City Centre, just a 2 minute walk from Grafton Street and St. Stephen’s Green. It oozes charm and personality with a warm and cosy atmosphere. Brooks is located in what is becoming the most fashionable area of the city, with Theatres, great restaurants, up-market bars and an eclectic mix of interesting boutiques. Within walking distance of all the major tourist attractions including Trinity College, Dublin Castle, Guinness Storehouse, and all major the museums and galleries. Each bedroom in Brooks is uniquely designed to high four star standards and features an en suite bathroom, flat screen TV, self controlled air conditioning and a pillow menu to guarantee our guests a perfect night’s sleep.A complimentary turn down service is offered nightly at Brooks. Brooks is a member of Small Luxury Hotels and Manor House Hotels ... more less
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- Also Known As:
- Brooks Hotel Dublin