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All reviews temple bar elegance room beautiful lobby perfect location lovely hotel breakfast room is reception area is bars and restaurants recommend this hotel long weekend one night stay public areas noisy at night excellent stay double room rooms are small hotel staff
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Reviewed 31 August 2021 via mobile

Recently visited The Fleet Hotel, from the moment we arrived & until we left, we were made extremely welcome. That goes for all the staff we met, everyone went above and beyond for us.

The hotel was very clean, and had a real boutique feel to it. We stayed in a Deluxe room, which had a huge bathroom, with a large tub also.

Dinner and drinks were really nice, and very reasonably priced for Dublin.

The cocktails are a must if you're having drinks.

Nearly forgot the breakfast, option of poached eggs, award winning sausages etc. Really good.

Thanks again guys, and see you again soon.

Daithí.

Date of stay: August 2021
Trip type: Travelled with friends
Thank davidmF1136LD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Markham, General Manager at The Fleet, responded to this reviewResponded 12 September 2021

Dear davidmF1136LD,

Thank you for the excellent review of the Fleet Hotel. I am very glad to read that you had an enjoyable stay and I am delighted to read the comments about our breakfast. I really appreciate your kind words about our staff and I hope to get the opportunity to welcome you back for another enjoyable visit in near future.

Best regards,

John Markham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 August 2021 via mobile

We clearly caught them on a bad day but this hotel has huge management and staff training issues. There is no effective communication between departments and it is a chaotic and unpleasant environment to stay in.

Arrived shortly after 1pm having travelled through the night, so exhausted. Checked in (full payment taken for 4 nights) and after some discussion between reception and the restaurant (6 feet away) it was established lunch was still being served. (Why wouldn’t it be at 1pm?) So we made our way into the restaurant to eat and wait for our rooms to be ready for occupation at 3pm. Lunch was average but fine and just after 3pm we went to collect our room keys. This however turned out to be an unreasonable expectation, as at The Fleet, check in time is between 3pm and 11pm. The receptionist became quite defensive and I didn’t appreciate her assertive over-talking style. Having arrived almost 2 hours earlier, I expected some sort of initiative to have been employed to get the rooms ready. We were the only guests around in the reception and restaurant so people were not queuing up for rooms at this time. The Manager came to talk and asserted this is normal in the hotel industry and that as the hotel had been full the day before and they were also short staffed they were quite rightly, exercising their stated flexible check in slots, yep.. 3pm to 11pm. I have stayed in a lot of hotels and have never come across this policy or customer service style before. I imagine full occupancy is the goal and whilst I sympathise with staffing issues, it’s not really my problem having booked weeks in advance and paid in full. I had read 3pm to 11pm on the website but took it to mean check in not available after 11pm not that it was a sort of time lottery depending on hotel occupancy and staff levels. Eventually 2 serviced rooms were found and we made our way through the labyrinth-like maze of corridors and stairs to get some much needed sleep.
I didn’t personally find the elegance rooms elegant. The diamanté studded head boards and tacky wood veneer furniture is not to my taste at all, they also didn’t feel fully clean.
Breakfast was very good, although chaotic, but definitely the high point of our short time at the Fleet.
The reception area and bar are quite pleasant but the upstairs of the hotel is a different matter. The quality is just not there. It has all been very carefully photographed.
We cut short our stay at the Fleet after 1 night (checkout was also farcical) and moved to The Morgan, which, having a more traditional approach to the hospitality industry suited us much better.

Date of stay: August 2021
Trip type: Travelled with family
1  Thank JaneH2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Markham, General Manager at The Fleet, responded to this reviewResponded 9 September 2021

Dear JaneH2015,

Thank you for taking the time to share your experience of The Fleet. It is disappointing to read that we did not meet your expectations on this occasion. I do understand that you were exhausted from your long flight however check in time is at 3pm and you were checked in by this time. I would like to apologise for the communication issues that you experienced with the team-this is not the normal standard here at the Fleet. We pride ourselves on exceptional levels of service at the Fleet and I can assure you that we will use your feedback to improve our service for future guests.

Best Regards,

John Markham
General Manager

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Reviewed 23 August 2021 via mobile

My 2 sisters and I shared a family room. We bought the 'Summer Sizzlers' package of welcome drink, bed & breakfast, which was good value. The bar has beautiful stained glass windows. The staff were friendly & helpful. The rooms are a bit corporate in style, but very clean & comfortable. Great location in Temple Bar.

Date of stay: August 2021
Trip type: Travelled with family
Thank luciadelmare
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Markham, General Manager at The Fleet, responded to this reviewResponded 12 September 2021

Dear luciadelmare,

Thank you for the excellent review, it is appreciated. I am glad you found the hotel good value and I hope we can welcome you back for another enjoyable visit in the near future.


Best regards,

John Markham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2021

My stay in The Fleet was very enjoyable, the staff were very helpful and the atmosphere was friendly and welcoming. Its décor, while modern is in keeping with the structure of the building. I would recommend anyone to stay in The Fleet.

Date of stay: August 2021
    • Value
    • Location
    • Service
Thank 164eilishm
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Markham, General Manager at The Fleet, responded to this reviewResponded 12 September 2021

Dear 164eilishm,

Thank you for the excellent review, it is appreciated. I hope we can welcome you back for another enjoyable visit in the near future.


Best regards,

John Markham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 August 2021 via mobile

Stayed at The Fleet at the weekend to celebrate 4 milestone birthdays within our family of aunts and nieces.

From booking via email with Mike to check out with Pavla, we were blew away with this gorgeous hotel and their staff. They could not have did enough for us to make our stay extra special.

Location was absolutely perfect - no taxis required. walking distance to bus station, all the shops and bars.

Entire hotel and room decor was nicer than some 5* hotels I’ve stayed in recently. We felt very safe during our stay - all rooms and public spaces were very clean and you could see staff cleaning these areas, handles and doors during the day.

We booked their bed dinner and breakfast package - there was something for everyone on the dinner menu - full of variety and absolutely delicious, clean plates all round which can be difficult to achieve in a large group!

We were able to get a late breakfast sitting and again the selection was fantastic - the waiter even come around our table with fresh sausages and bacon from the kitchen.. service none of us had ever experienced at any hotel before!

We want to thank the hotel for everything they did for us - especially Mike, Samantha, Pavla, Kevin and Sarah. We can’t wait to return!

Room tip: Book Deluxe Rooms Dine in hotel restaurant
Date of stay: July 2021
Trip type: Travelled with family
1  Thank MichelleRoseG7
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
John Markham, General Manager at The Fleet, responded to this reviewResponded 12 September 2021

Dear MichelleRoseG7

Thank you for your wonderful review of the Fleet Hotel, it is greatly appreciated. It is very pleasing to read the kind comments you have made about all our staff, especially Pavla, Mike, Sam, Kevin + Sarah -your feedback has been shared with all the team and they are delighted that you have spoken of them so warmly in your review. I hope we get the opportunity to welcome you back for another enjoyable stay in the near future.

Best Regards,

John Markham
General Manager

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