The hotel was in a great location close to all the bars and restaurants in Temple Bar area. Upon arrival Pavla at reception went out of her way to assign me a great room, make all the reservations for breakfast and taxi service. Unfortunately it was raining too hard to walk very far so I decided to eat in the bar at the hotel. Pavla made the reservation and arranged for Marco to take care of me at dinner. Marco was excellent. He guided me through the menus choices according to my tastes and appetite. His recommendations were perfect. The next morning when I arrived for breakfast I was again met by Pavla who confirmed my taxi pick up time and guided me to the breakfast room. She introduced me to Sevtap who is in charge of the breakfast room. She made sure I had the hot foods immediately available and also the continental breakfast foods that were extensive and very tasty. As a note to hotel management, Pavla, Marco and Sevtap are a real asset to your hotel. They are the face of the hotel and represent the hotel exceedingly well. They deserve some recognition for their efforts.

Pretty lobby and bar. Friendly staff and very helpful. They stored our luggage until our rooms were ready. The rooms are regular with nothing extra- no coffee, tea but we did have 2 bottles of water on table. The rooms are very small with no temp control, small window opens up a small amount but we did call down for a fan, which makes a big difference.
The shower was really nice, plenty of water pressure and hot water. There are no “face rags” wash clothes so take your own , along with tissues.
You are given room cards, this gets you to your floor using elevator or walk up and card needed to open double doors to get onto your floor.

Very beautiful and in the heart of Dublin. A short walk to everything you want and need, including the Guinness Storehouse. Stayed in the Elegance Double Room, which I would recommend. However, a bit of a maze finding the room, especially when drunk; and couldn't imagine it to be very accessible for some people. Only wish the room had a bath, but it is a historic building. With the room, robes and slippers should have been provided but they weren't, however, we didn't challenge it.

Stayed for a long weekend with my partner. Location can be a little noisy of course, but that's expected when you're in the location. If you can't beat them... join them. Would definitely recommend to anyone looking.

Booked prior to COVID, easily rearranged and cancelled for free with no hassle. And they even let me rebook again and guaranteed the same rate.