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All reviews the executive lounge weir bar great hotel city centre modern hotel fifth floor english market bar and restaurant top class would highly recommend this hotel car park checking out breakfast was excellent enjoyable stay yogurt scones ireland
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Reviewed 19 September 2018

Clean beautiful rooms, nice people, only issue I had was service in dining room was very slow, fantastic location, we were on a tour and they picked the hotel, highly recommend this place. would stay again if I go back.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Laurie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this reviewResponded 24 September 2018

Dear Laurie M,

Thank you so much for sharing your experience at The River Lee with others, we greatly appreciate you choosing us.
We will certainly take on board your feedback regarding service in the dining room.
It was our absolute pleasure to have you with us as our guest and your kind words mean the world. I hope we will always be your number one choice when in town and I look forward to welcoming you back very soon.

Kind regards,
Ruairi O'Connor
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 September 2018

My wife and I chose The River Lee hotel as the place to stay during our visit to Cork last month. It's in a good location, about a 10-15 minute walk from the main shopping area. The property itself is quite nice. The lobby area is clean and open, the restaurant is upscale and the rooms are clean, with plenty of amenities. I would give the hotel a 5 out of 5.
However, I was not impressed with the staff. While our check-in was handled efficiently, it was not particularly welcoming. And when we asked for recommendations for places to eat dinner, the gentleman pulled out a map, asked us what we were looking for and then recommended two places that really weren't what we were looking for. So we went up to our room and went online to find a place to go. On the way out to dinner, I stopped to ask another staff member for a recommendation and he didn't really have one that met our needs either. Glad Google works in Ireland.
Overall, we had a pleasant experience staying at the The River Lee hotel, and I would recommend it if you're looking for a modern and comfortable place to stay while in Cork. But you might want to find another way to get the inside scoop on local restaurants.

Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank ltt18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this reviewResponded 24 September 2018

Dear ltt18,

We thank you for taking the time to share your experience of The River Lee.
As you so rightly indicated, our hotel is indeed situated in an absolute prime location in Cork City, with many of Cork's major attractions reachable within only a short walking distance. We have however also made important notes of your constructive feedback in regards our Restaurant recommendations and will immediately review.
We are most grateful for your recommendation and it would be our absolute pleasure to have you return for another pleasant experience.

Kind regards,
Ruairi O'Connor
General Manager

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Reviewed 19 September 2018

We were only in Cork for one night but the River Lee hotel provided an excellent base in terms of location (a little outside but only a short walk from the main city centre), free and secure underground parking and a modern clean appearance. We had advance booked an executive room which gave us access to a small lounge area which served different nibbles and soft drinks throughout the day. The room was large, well appointed and quiet.

The buffet breakfast here is described in "Lonely Planet" as possibly the best in Ireland which, sadly, it isn't although perfectly acceptable.

Staff very welcoming and offering bottles of water on departure (12 noon checkout is very civilised) a nice extra touch.

Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Paul N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this reviewResponded 24 September 2018

Dear Paul N,

We thank you so much for sharing this glowing review with our future guests. We are absolutely delighted to read that you once again had a very enjoyable experience and we thank you for your patronage.
Our team are thrilled with your compliments and these encouraging words will only encourage us to further elevate the service level to even higher standards. We are most grateful for your recommendation and it would be our true pleasure to welcome you back in the future.

Kind regards,
Ruairi O'Connor
General manager

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Reviewed 19 September 2018 via mobile

Arrived down to the hotel welcomed really nicely and had book in for dinner. The dinner was superb really nice and tasty myself and my partner got steaks both lovely I had the porterhouse and it just fell apart. We were looked after for dinner by a waitress named Donna she was lovely and very informative about the menu GREAT! We then went to the bar for cocktails they were beautuful they were made by Chris and Dino lovely cocktails and great barman. All in all I can't knock the hotel staff or service really enjoyable and I would return.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Chris H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this reviewResponded 24 September 2018

Dear Chris H,

We thank you for your complimenting review of The River Lee. We are very pleased and honoured to learn that you had a pleasant experience on this first visit to our Hotel, and that you enjoyed our brilliant location in Cork city. We will certainly pass on your lovely feedback to Donna in The Grill Room and to Chris and Dino in The River Club.

We are truly grateful for your recommendation and we are thrilled we will get the opportunity to welcome you back for many more memorable experiences in the near future.

Kind regards,
Ruairi O'Connor
General Manager

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Reviewed 16 September 2018 via mobile

We visited for one night and had been upgraded to rooms on the Executive floor. The rooms were nice but feel they could of been a bit more luxurious. It might just of been the two we stayed in but still could not fault the room or the facilities. The executive lounge was lovely and always stocked well. The residents lounge was lovely & friendly staff. The staff throughout the hotel were all simple amazing. Nothing was too much trouble. Breakfast was tasty and plentiful. The car parking was great too. This is our favourite hotel in Cork and we will be back to sample the bar & restaurant. If your looking for a fabulous stay in Cork look no further. Can’t wait to return.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank RubberDuck66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruairi O, General Manager at The River Lee, responded to this reviewResponded 18 September 2018

Dear RubberDuck66,

What a truly fantastic review of our hotel and staff. We simply could not ask for better feedback.
It is very gratifying to know that we exceeded your expectations. We do our utmost to ensure that all of our guests are well taken care of throughout their time with us.
Our team are the corner stone of our hotel and I shall pass on your sincere thoughts. I am delighted the little touches made all the difference.
We certainly all look forward to welcoming you back again to The River Lee in the near future.

Kind regards,
Ruairi O'Connor
General Manager

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