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All reviews concierge john cork city afternoon tea beautiful hotel short break excellent location great stay central location definitely stay here again would highly recommend this hotel staff were so friendly train station car park bar and restaurant stayed for one night leisure centre from start to finish
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Reviewed 7 March 2020

Hi, just came back from a break to this hotel expecting to have breakfast in bed with newspaper wrapped up in a fluffy robe and slippers as per advertising on hotel site, as shown below , So very disappointed as I would have brought my own to have breakfast in bed , mentioned it on leaving to be informed that only if I had upgraded would I have got it ....too late , also no newspapers as advertised over left a bit of a taste in my mouth,lovely hotel, beds very comfortable , room spacious but Please review your website for future clients/guests.

SIGNATURE DOUBLE
Newly refurbishedCentrally locatedComp Leisure Facilities
Relax at the heart of the city centre in our newly refurbished rooms.
We are perfectly located in the Victorian Quarter, Cork.

Facilities Include:
* 1 double bed (5x6.6ft) with non-allergenic duvets & pillows.
* Bottled water, fluffy robes and slippers, cable TV and tea & coffee making facilities.

Date of stay: March 2020
Trip type: Travelled as a couple
Thank Collsy53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropolecork, Guest Relations Manager at The Metropole Hotel, responded to this reviewResponded 9 March 2020

Dear Collsy53

Thank you for your review on your most recent visit to ourselves , understandably we are disappointed that your overall experience did not meet or exceed your expectations . I would ask you to contact me at the address below and i would really appreciate to follow on the conversation with you.

I do look forward to hearing from you.

Kind Regards,
John Coleman,
Guest Relations Manager,
jcoleman@themetropolehotel.ie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2020

well appointed with several bars & restaraunts within 2 minutes walking. less than half a mile from Oliver Plunket Street. Only a ten minute walk from rail travel.A good & friendly bar & restaraunt within. Staff very helpfull

Date of stay: April 2019
1  Thank Kevin H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropolecork, Guest Relations Manager at The Metropole Hotel, responded to this reviewResponded 7 March 2020

Dear KevinH3816

Thank you for your review on your recent visit to ourselves . Guests are always pleasantly surprised to see how centrally located we are within the city. The team here will be delighted to read your comment and I do hope we get the opportunity to welcome you back in the near future.

Kind Regards,
John Coleman,
Guest relations manager,
jcoleman@themetropolehotel.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020 via mobile

Had a very comfortable stay for 4 nights.
John was extremely welcoming and made the start of our break. Hotel room was a good size and very clean. Had tea and coffee and hairdryer. Was in a great location. Was on a busy road and heard the traffic but didn't mind it too much. Spa facilities were a nice bonus, couldn't brave the pool though as it was too cold for me! The parking is a stone's throw away and a paymemt card can be purchased from reception, currently €7.50 a day. Would definately recommend staying here but if you don't book direct with the hotel I would check the size room you're allocated to avoid paying extra on arrival. Thanks for a great stay!

Date of stay: February 2020
Trip type: Travelled as a couple
Thank mayolite99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropolecork, Guest Relations Manager at The Metropole Hotel, responded to this reviewResponded 7 March 2020

Dear mayolite99

Thank you for your lovely review on your recent visit to ourselves . It was lovely to get to meet with you and to see that overall you had a very positive experience . I do hope that we get the opportunity to welcome you back in the near future.

Kind Regards,
John Coleman,
Guest relations manager,
jcoleman@themetropolehotel.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020

Excellent stay at Metropole as usual! Anytime we stay in Cork we wouldn’t go anywhere else. The Metropole is so central and only short walk to city centre. Fabulous restaurants and shops all in walking distance. Staff were so lovely and helpful. Room was lovely and hotel spotless. Slept great apart from some ‘merry’ guests who arrived back in the early morning (again can’t fault hotel here) but other than that our stay was 10/10!

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank sclanc753552
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropolecork, Guest Relations Manager at The Metropole Hotel, responded to this reviewResponded 7 March 2020

Dear sclanc753552

Thank you for your lovely review on your most recent visit to ourselves. It is always lovely to have guests returning as friends. The opening of the latest bridge " The Mary Elmes " has made a great difference in accessing the city centre from the back of the hotel and making it even easier. We do look forward to welcoming you back in the near future.

Kind Regards,
John Coleman,
Guest relations manager,
jcoleman@themetropolehotel.ie

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2020

We were delighted to stay at the Metropole Hotel for just a weekend around Cork. The breakfast is really great, with a wonderful view of the River Lee ! The service is really good, we were also able to left our luggage for the day even if we checked out on the morning so everyone was helpful and that was appeciable !

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank claudiegabillard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
metropolecork, Guest Relations Manager at The Metropole Hotel, responded to this reviewResponded 6 March 2020

Dear claudiegabillard

Thank you for your review on your recent visit to ourselves. It is always great to read such a positive review from our guests and I do hope that we get the opportunity to welcome you back in the near future.

Kind Regards,
John Coleman,
Guest relations manager,
jcoleman@themetropolehotel.ie

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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