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“Fantastic Location, Good Rooms, Good Food”
Review of Imperial Hotel

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Imperial Hotel
Ranked #10 of 23 Hotels in Cork
Certificate of Excellence
Exeter, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fantastic Location, Good Rooms, Good Food”
Reviewed 16 February 2012

I love the Imperial. The floor plan of the hotel doesnt make a lot of sense-- you'll go down 1 step and two feet later go up three, and there will be no room in between, but it just adds to the overall charm of the place. The rooms can be described in the same way, I never know what kind of room I'll get even though I book the same kind each time. Sometimes the bathrooms are massive, some times tiny, and the same goes for the rooms too. It's great.

The food is consistently good (I particularly like the mushrooms that taste like pizza), and the breakfast buffet is great.

The Location can't be beat. Overall a perfect choice to stay while in Cork.

  • Stayed December 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ExUSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (416)
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Kilkenny, Ireland
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 14 February 2012

the interior of the hotel is just lovely, very nice decor and has a vintage feel about it. but i would prefer that anyway to more modern hotels. The breakfast was fantastic with a great selection of food from buffet. we had a meal in our package and it was the nicest that we had in cork over the 3 days!! our room was very very nice, just a bit too hot so thats the only drawback, really enjoyed it our stay and was great value for money.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aineismyname
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cahir, Tipperary, Ireland
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 February 2012

We had a one night mid week stay.Day time reception staff very helpful and friendly. The night time reception man was unfriendly to the point of rude. The room was small but cosy and had the best mattress.The special offer stated we could have a late check out time. but we were told our checkout time was one pm.. Breakfast was the ordinary full irish buffet, not much choice and not what id expect from a four star hotel. Its an excellent location to shops and entertainment.We probably would stay again if there were rooms on special offer.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lettie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialCork, General Manager at Imperial Hotel, responded to this review, 10 February 2012
Dear Guest,

Thank you for your feedback. Your positive comments are much appreciated and I will rectify any shortcomings you have mentioned. We will inform you of any special offers coming up throughout the year and look forward to welcoming you back.

regards

Joe Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laois
Level Contributor
30 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 27 January 2012

The Downstairs interior of the hotel is amazing. there are plenty of little snugs and hide aways dotted all around the hotel. The Bedroom was spacious but a little dated, the bed were comfy. The bedrooms arent the cleanest but not dirty dirty. We had a view of a wall, but as we were at a wedding it wasn't viewed much! I would go back to hotel without a doubt, the lobby area makes up for the bedrooms.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T-bert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialCork, General Manager at Imperial Hotel, responded to this review, 28 January 2012
Dear Guest,

Thank you for your feedback. Look forward to welcoming you back to the hotel. On your next visit to us please make sure to request one of our superior rooms.

regards

Joe Kennedy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Limerick, Ireland
Level Contributor
53 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 17 January 2012

We had stayed here before and LOVED it so I was really disappointed the 2nd time round. I am quite late in writing this review but I think what I have to say is stil relevant.

2 years ago we stayed here for my partners birthday and booked an executive room as the website stated that this gave you complimentary access to the hydrotherapy pool which really made the break for us...So last year we wanted the same thing. I rang the hotel, booked an exec room and asked the girl if that meant we were still ok to use the spa facilities. She said yes.

To our disappointment..when we arrived this was not the case as we were told by the receptionist and later a really unhelpful senior reservations manager or supervisor. Eventually they said we could have one session in the pool which it was difficult to feel overly grateful for considering we had been led to believe we could use it for our entire trip.

Basically it just put a bad taste in our mouths at the start of our break. We had love the hotel so much previously that we always thought we would get married there but have since picked another location.


Wish it had lived up to our previous tip...unfortunately wouldnt go back again.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank star1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ImperialCork, General Manager at Imperial Hotel, responded to this review, 28 January 2012
Dear Guest,

Thank you for your feedback. I apologise for any shortcomings during your last stay with us. I hope that it will not deter you from staying again as I know we can do better than this. Look forward to welcoming you back to the Imperial and when booking again please email me directly at jkennedy@imperialhotelcork.ie.

regards

Joe Kennedy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Imperial Hotel

Property: Imperial Hotel
Address: 76 South Mall, Cork, Ireland
Phone Number:
Region: Ireland > Province of Munster > County Cork > Cork > Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Cork
#7 Family Hotel in Cork
#9 Luxury Hotel in Cork
#9 Romantic Hotel in Cork
#13 Business Hotel in Cork
Price Range (Based on Average Rates): €€
Hotel Class:4 star — Imperial Hotel 4*
Number of rooms: 125
Official Description (provided by the hotel):
The Imperial and Escape Spa and Hair Salon is a magical hotel that blends the warmth and intimacy of times past with the style and luxury of a contemporary hotel. Its design merges the traditional and the contemporary to create an environment with a unique warm and welcoming personality. Recently refurbished, the Imperial Hotel has 130 beautifully appointed rooms, new executive suites and rooftop penthouse suite. Escape Salon and Spa offers the perfect fusion of natural and holistic treatments in the most luxurious of settings. Irelands 1st Aveda Lifestyle Salon & Spa. ... more   less 
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Also Known As:
Imperial Hotel With Escape Salon
Imperial Hotel Cork

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