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Reviewed 13 June 2021 via mobile

Just got back from a weekend break at this hotel. Great check in with Stephanie.she is an asset to the hotel. Very friendly and nothing was too much trouble. Rooms were OK. A bit dated but clean and had everything u needed. We booked a special deal through my hotel break so we got dinner and a bottle of wine on first night and breakfast on 2 mornings.we could take the wine to our room or have it with our evening meal. We chose to have it with our meal which was really good. Breakfast was amazing and all social distancing rules were in place. Hotel is very central to shops,bars and restaurants. There is onsite parking at the hotel but it was full when we arrived but when I asked at reception there was a further carpark just opposite the hotel which we got the last space in so it's really first come first served. We look forward to staying at this hotel again.

Date of stay: June 2021
Trip type: Travelled as a couple
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Perth, General Manager at Mercure Perth Hotel, responded to this reviewResponded 4 weeks ago

Dear Karen,

We very much appreciate your comments regarding your stay at the Mercure Perth Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Kathryn McLellan – Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2021 via mobile

Myself and husband are just home from a fantastic few days at the mercure hotel in perth, from checking in , to evening meal , breakfast all the staff we fantastic, nothing was to much trouble, we have been here a few times , it is definitely one of our favourite hotels in perth , so good we have booked again for October.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank dellboy109
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Perth, General Manager at Mercure Perth Hotel, responded to this reviewResponded 4 weeks ago

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Perth Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Kathryn McLellan – Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2021

Lovely stay at ths hotel once we were able to check in. The desk was not manned when we first arrived and it was about 10 minutes before the young receptionist appeared, however she was friendly and helpful. Our room was a nice size with a king size bed and it was very clean. The bathroom was a bit tired looking but adequate and the towles were fresh and clean. The hotel has a fascinating water wheel history and a garden where you can sit out if it is nice weather. The hotel is ideally situated for all the amenities. Breakfast was really lovely, plentiful and nicely presented and the service was excellent.

Date of stay: May 2021
Thank gisbourn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Perth, General Manager at Mercure Perth Hotel, responded to this reviewResponded 3 June 2021

Dear Guest,

Thank you for the great review of our hotel! Sorry you had to wait to check in, the desk should always be manned so I will investigate this.

We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Kathryn McLellan – Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 May 2021 via mobile

We got a voucher for 2 nights DB&B & an afternoon tea as gift & we were not disappointed 1 bit.
I will admit I read some reviews & was worried but absolutely no need too. (Some people just like to moan‍♀️)

Well we LOVED it. From the minute we arrived it was wonderful.
We were greeted by Jillian at reception who was 1st class, nothing was a bother & very professional. Stephanie was very helpful & cheery too.
We stayed in room 131 which we did upgrade for extra £ & was perfect.

We are due our 1st baby in 3 weeks so we just wanted to chill out & enjoy the hotel & break.

Once we settled in our room we went down to the bar which again was nice, peaceful & bar man was great too.
Then had dinner in restaurant. Food was lovely & all staff were excellent. Very attentive.
Short walk back to our room. Had great sleep. Breakfast next day was delicious. Back to room for a nap
Went into Perth high street which was 7 minutes walk away if that. Went to a couple of shops then back to hotel for our afternoon tea which was so fresh & filling.
Back to room for another wee nap got ready & had a drink In bar again. Same as before clean, peaceful & staff great.
We just got a pizza take away at night.

Then next morning breakfast again. Was even better than the day before. Greeted & served by Monika who went over & above for us. All staff did but just didn’t get there names.

With restrictions & limited places to go it was The best wee baby moon break & just what the doctor ordered.

Hotel was also spotless & great covid safe protocols in place.
Would recommend this hotel WE LOVED IT

THANK YOU

Date of stay: May 2021
Trip type: Travelled as a couple
Thank kirsty1978
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Perth, General Manager at Mercure Perth Hotel, responded to this reviewResponded 27 May 2021

Dear Kirsty,

We very much appreciate your comments regarding your stay at the Mercure Perth Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Kathryn McLellan – Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2021 via mobile

Nice place to stay in the heart of the city. Near to pubs, restaurants and more. The hotel is easy to locate and has on site parking. The staff were friendly and helpful and it was very nice inside. Good food and room service is available.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank kjf_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mercure Perth, General Manager at Mercure Perth Hotel, responded to this reviewResponded 3 June 2021

Dear Guest,

We very much appreciate your comments regarding your stay at the Mercure Perth Hotel.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Kathryn McLellan – Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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