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Terrible
2 reviews
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Overview
Cottage -
1 Bedroom, 1 Bathroom, Sleeps 2
Elgin, Moray, Scotland

Reviews from our community

Terrible - based on 2 reviews
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Reviews from our community

C0uple1
United Kingdom
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Gross”
Reviewed 10 July 2020 for a stay in November 2019
1
person found this review helpful

To the previous reviewer, think yourself lucky hot tub was removed this is how dirty it was the first time I got out of it. Water obviously hadn’t been changed in months, absolutely disgusting. Sykes and owner did not want to know just called me a liar. Legally they have to change water after every visit and other places warn temperature may not be up to temp on first day as water changed but not this place. It was merit and smelly. Only reason we booked was for hot tub and it ruined our break not being able to go back in it.

Date of stay: November 2019
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Culture66...
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Terrible experience and customer service”
Reviewed 2 July 2020 for a stay in July 2020
5
people found this review helpful

Once we booked and paid for our stay at muiryhall steading we were advised that the hot tub has been removed and replaced by a bbq. Unfortunately we have been unable to contact Sykes or the owner (no contact details available) as we now wish to cancel and receive a full refund am due to the terms of our booking changing. Terrible experience all in and still unsure if we will obtain a refund.
Hot tub still showing on advertised photos!!!!

Date of stay: July 2020
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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