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Reviews (156)
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Traveller rating
78
49
19
9
1
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All reviews balcony overlooking the loch lovely hotel breakfast including both dinner and breakfast comfortable room weekend stay hotel is located plenty of parking exploring the area the hotel staff stunning views short stay excellent breakfast ben nevis scotland whiskey isles
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17 - 22 of 156 reviews
Reviewed 17 September 2020 via mobile

Excellent fittings, large room, well designed. Lovely bathroom. Good choice of evening meal and breakfast. Great location overlooking the loch. However the place felt rather soulless, not helped by the current situation.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank nijo00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2020 via mobile

We use the hotel as a base for a climb up Ben Nevis. The hotel was in a great location with lovely views (if facing the Loch). The hotel was clean, following covid guidelines. The team are friendly and I would highly recommend.

Date of stay: September 2020
Trip type: Travelled with friends
Thank theresac147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2020

My wife and I spent 2 nights at this hotel as a base for visiting the surrounding area. The hotel was refurbished during the lockdown and our room appeared to be very new in the furnishings and decor. We booked a room with a balcony and the view was superb. The staff were very helpful and the venue met all of the conditions to satisfy the present virus situation. The food selection for dinner was limited but the quality was good as was the breakfast. I would stay again when in the area

Room tip: first floor front to enjoy a balcony
Date of stay: September 2020
    • Location
    • Cleanliness
    • Service
Thank 554terrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2020

booked a few nights away,location of hotel and views are amazing,but service lacking big time over our 2 nights, the room was not serviced no beds made no refresh on tea and coffee, toiletries (toilet roll) towels.

asked to fill in an order form for breakfast should be easy for staff to then fulfill orders.... not sure where to start with this one partner requested beans and toast one morning and got a plate of beans no toast asked for toast got 1 slice no butter,asked for 2 on order form plus toast came a good few minutes after the beans both requested tea got a small jug of milk which was fine but between 2 people and with a good 4 cups of tea in the 2 small pots give 2 small sugar sachets, felt service staff didn't know what was going on and when asking for things from our order form that were missed was a total task to them order form is done in advance so should be very simple to fulfill and take people tea toast cooked breakfast ect .
can't fault decor or rooms or the cleanliness of the hotel in general but the room not being serviced for a 2 nights stay and the cost of the trip i find shocking.

Reception girl on check in and manning reception for most of or stay was good as was older lady serving in the bar.

what could have been an amazing trip was let down big time for some simple errors that ruined our stay

Some of the reviews on this surprise me relating to service from the staff serving as don't reflect our experience at all

Date of stay: September 2020
    • Value
    • Cleanliness
    • Service
Thank stephensF569EA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 September 2020 via mobile

Nice, modern and exceptionally clean and well presented hotel.
Lovely big, comfortable rooms.
The restaurant serving breakfast and dinner has a beautiful view of the Loch. The food was home cooked and fresh, albeit a little basic, but a good varied selection.
The staff were brilliant, friendly and on top of every food service.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank 24Gecko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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