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All reviews hot tub decadent room boutique hotel souffle turn down service well stocked mini bar double shower car park coffee machine fantastic hotel room number small hotel little touches following morning town centre the river stayed for one night
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Reviewed 29 September 2018 via mobile

This tiny boutique hotel high on the hill above the river in Inverness is pretty, restful, with lovely large rooms and excellent bathrooms. Everyone who works there is so friendly, service is exceptional. Because we booked with a Virtuoso travel agent, we were provided with a free picnic the next day, which was big only very welcome, and a lovely surprise, it was delicious! We also had dinner in Chez Roux, the restaurant within the hotel, which was, again, exceptional. We loved Inverness, we loved this hotel.

Stayed: September 2018, travelled as a couple
1  Thank Mardi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this reviewResponded 29 September 2018

Dear Guest,

Thank you very much for the kind words with in your Trip Advisor review.

Your comments and generous custom are massively appreciated and it is a delight to read that you have enjoyed the Rocpool Reserve and Chez Roux experience to the level you have.

I do hope that we have an opportunity to welcome you back in the near future in order we can offer you another pleasing visit with us.

Kind Regards,

David Robertson,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2018

Have just returned from a two night stay at this quality hotel. It was a very good experience with quality service at all times. The food was excellent at both dinner & breakfast. Not cheap - I rather grudged paying £6.50 plus 10% service charge for a local bottle of beer, even although it was very good - but overall I thought it was worth the experience.

The bedroom was very roomy - I had one of their "Chic" rooms. Only slight negative aspect is that most bedrooms are at basement level - our one looked up towards the car park. This leads to being more likely to close the blind & having a darker bedroom.

Stayed: September 2018
Thank neilleitch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this reviewResponded 29 September 2018

Dear Guest,

Thank you for your kind words with regards to your experience at Rocpool Reserve.

Your comments towards the cuisine, service and room are very much appreciated, and I am delighted that on the whole, you have enjoyed your visit.

With regards to one of the beers you had with us. We stock several different options, with varying prices. Should there be a return visit, we would be delighted to explain the options available. Similarly with the room. With the slight downside you found with this room, our reservations team would welcome the chance to run through the full list of rooms we have and their locations.

Kind Regards,

David Robertson,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 September 2018

We got off to a Rocky start at Rocpool ( no pun inteneded) but the skilful hands of David and Daniel quickly turned things around for us and and at the end of our stay we wished we were staying longer.
An excellent location ,with a short stroll to the High St ,(passing The Castle Tavern,a charming Scttish pub) ,coupled with a spacious, comfortable room, complete wih a small deck and hot tub, Rocpool is a great stay in Inverness, a pretty town on your way north.
The restaurant is a stand out and the bar is very inviting, the staff are extremly helpful and friendly ,indeed you have your work cut out for you to find an unfriendly Scot.
We enjoyed our time here and in Inverness .

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank birchgrovesydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this reviewResponded 29 September 2018

Dear Guest,

Thank you for taking the time to share your experience with the Trip Advisor community.

Your kind words and generous custom are hugely appreciated and it was an absolute pleasure to have you visit. I hope we have the opportunity to welcome you back to Rocpool Reserve and Chez Roux in the near future in order we can offer some of what you have already experienced.

Kind Regards,

David Robertson,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018

Ok, the hotel itself is nice, the rooms are OK, but the food is out of this world!! They have a cheese soufflé as an appetizer that is worth dying for. I am not kidding you, one of the best meals I have ever had. I had the halibut on a risotto with fresh asparagus and it was like heaven. I can not say enough about the meal we had

  • Stayed: September 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank ANNE G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this reviewResponded 21 September 2018

Dear Guest,

Thank you for the delightful feedback you have left regarding your stay and dining experience at Rocpool Reserve and Chez Roux.

Your generous custom and positive words are hugely appreciated and we hope to welcome you back in the not too distant future.

Kind Regards,

David Robertson,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

Beautiful rooms, outstanding service in this lovely, quiet, small hotel. The beds were luxurious, the bathrooms modern and efficient with classy amenities. The food and service in the restaurant was excellent. I would highly recommend this establishment, and am already planning a return visit.

Stayed: September 2018, travelled with friends
Thank katherines301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rocpool-Inverness, General Manager at Rocpool Reserve hotel & Chez Roux, responded to this reviewResponded 25 September 2018

Dear Guest,

Thank you for taking the time to share your lovely comments regarding your Rocpool Reserve and Chez Roux experience.

Your custom, recommendation and mention of a return visit are very much appreciated and we look forward to welcoming you back in the very near future.

Kind Regards,

David Robertson,
General Manager.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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